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Burnside Air Conditioning, Heating & Indoor Air Quality Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Allison Holden

Darryl Penn from Burnside A/C & Heating was hard-working, so friendly, and very professional. He worked incredibly hard for us, spending hours in the attic inspecting our system when it was 100 degrees outside, all the while making sure everything was fixed in a timely manner. He has made me and my family customers for life. Because of my experience with Darryl, I know that Burnside is a company I can trust. I will be requesting him anytime we need help with our A/C and heating systems! Thank you Darryl😇🙏!!

The pictures are before and after Darryl cleaned our air conditioners.

Derek Schaab

We had a fan motor die on us during one of the hottest times of the year, and on a weekend no less. I called Burnside late on Sunday and left a message. They got back to me first thing the next morning and had a technician out that day to diagnose the issue and repair it on the spot. They kept me updated throughout the day so I'd know when to expect the technician to arrive. We have an older system (12+ years), so these types of breakdowns are expected from time to time, but I feel I can trust Burnside to keep it running as long as possible before it needs to be replaced.

Heather Vanderpool

I could not recommend this company more! Very competitive pricing and awesome customer service. Our technician Nick was fantastic and did a great job walking us through the work needed without high pressure sales pitches. He explained everything well, took pictures to support the work needed, and provided a thorough health report for our units.

Give this company a call, you won't regret it.

Jana Flashing

Burnside always provides excellent service, and this time was no exception. Our technician, Darryl, was simply fantastic. He was respectful, friendly, even funny (made us laugh!), professional, and knowledgeable. We are thankful he was assigned as our technician and happy to continue with Burnside for all our HVAC needs.

Brian Watkins

Jason was on time and professional. I highly recommend this company for professionalism and follow up. Burnside AC has never been a company to "find something wrong" and they are always thorough with their maintenance services. We have been happy with them for the last 6 years.

Weston Vfd

Both crews did a great job. They were on time, polite, explained what they were doing, and cleaned up when they left. I'd sworn off letting anyone else work on my house after several recent experiences. Burnside will always be welcome back.

Joanne Fletcher

Nick Dashiell was professional and competent in every manner. He was determined to find the problem causing the AC to stop working. He checked out all the possible causes and fixed the problem. He really cared about our lack of AC on this very hot day. We highly recommend Nick and Burnside AC/Heating.

Tom Baker

Jason Sherrod was my technician. He was on time and very professional. Explained everything in detail and gave me a detail quote. Their prices are very reasonable and they don't try to get you for every dollar. I'd highly recommend Burnside and ask for Jason.

William Fisher

Burnside has been there quickly every time we have needed them. They send well trained, trustworthy people that my wife always feels safe having in our home. We had many problems with our system that occurred before Burnside was involved, and they worked through them finally bringing our system up to their standards. They will be installing a new system this week at a very fair price. Glad to finally get rid of the old system that gave them and us so much trouble.

Sony Corlene

Each and every experience I have had with Burnside has been tops in my book. After my AC went out, I quickly called and was offered an appointment within twenty-four hours. My technician, Colemon Lynch, arrived on time and quickly analyzed the issue and explained in simple terms what needed to occur. He stayed until after dark to make sure I had a cool house. Colemon was professional and super friendly. Highly recommend both the company and Colemon. Thank y’all!

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