Search

Amenities

    AAA Air Heating and Air Conditioning Reviews - 77

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Ben Shaffer

    AAA Air Heating and Air Conditioning did me a super solid by taking care of me surprise AC problem! I want to say Thank you to Jason and Dennis for sacrificing precious time with their family and loved ones on a Saturday to help me get my house comfortable again in this miserable Texas humid heat. I'll never use any other company again, y'all are stuck with me now!

    Matthew Nusser

    With the recent Texas shift in temperatures from mid 80s to the high 90s I came home to my house being 88 inside after a day without the outside unit running. I called my normal service group which could not see me for another 3 days. I called AAA Air and Leon came out the same evening after working a full normal day. Leon was beyond professional and is a master of his trade. He quickly identified the issue was my fan motor was starting to cease and burn out. Because my motor was a unusual style he had to order it and pick it up the next day, he helped me with a work-a-round to get my house cooling for the night. He promptly contacted me the next morning with an update on the part and came back the following evening to complete the repair. He was very personable and took great pride in performing a very thorough repair while ensuring no detail was overlooked. His attention to details such as zip-tying off loose wires and ensuring other parts were in good order are a clear indication of his great ethic. I would more than happily recommend Leon and AAA Air to anyone I know without a moments notice. I have found my new (permanent) service company going forward thanks to Leon.

    Stephanie Seager

    AAA Air Service was fantastic, the owner, Jason, came out immediately to fit my availability to service our AC unit and check on a possible condenser leak, confirmed the leak, took pictures of the unit and provided an honest, unbiased estimate within 24 hours for the repair work. AAA was able to get the repairs done the next week quickly, efficiently, and with great customer service, the team was quiet, friendly, and made sure to protect my flooring while moving equipment in/out of the house. I would definitely recommend Jason and the team, Deb in the office was super courteous too! Great service, great customer service, you won't be disappointed!

    John Cocoris

    Our entire system was replaced by AAA some years ago. Flawless installation! We have had a few service calls recently for minor issues.
    Response time has always exceeded our expectations. Repairs were done quickly and efficiently. Everyone we have spoken with at AAA are nice, pleasant, and concerned about our service needs!
    We highly recommend there services!

    Stephen Whynot

    So glad I found AAA Air! Very competitive pricing, and highly skilled technicians. They have installed two air conditioning systems now for me (both builder installed air conditioning systems died within a year of each other). Installation was quick and smooth. No issues. I would highly recommend them.

    Saddruddin Lalani

    Technician repair the fault and left without checking if AC is blowing cold air or not. Upon calling him again he came and found one more issue and asked for additional charges to fix it. Of course at 5:30 pm I had no other choice but to accept other charges and he fixed the issue. I used AAA Air five years ago to install brand new unit on same property and that time they complete work in one day as well. This time not fully verifying work before leaving does not give good customer service. I am choosing 3 stars instead of 5 for this reason.

    Sheila Newton

    We have used AAA AC repair for about 12 years now. Our downstairs AC quit cooling yesterday. The owner, Jason was at our house within an hour of my calling (thank goodness because it was getting hot in here!).
    I was prepared to hear bad news and be told our unit needed to be replaced. It is about 14 years old, so it wouldn't have been a surprise. Fortunately it was just a part that needed to be replaced. Whew!
    I truly appreciate the honesty of Jason and his techs!!

    Brandon Juricek

    Jason and his crew at AAA were fantastic! Our AC went out on a Sunday afternoon and to our surprise we not only had someone onsite within an hour but it was the owner himself! He did a great job of identifying the issue and explaining all of our options to us. once we made our decision AAA Air was onsite the very next day with a new unit and had us up and running again within 24 hours. as a home owner you always dread the day that your AC goes out. especially in Texas, but Jason and his crew maid it as painless as possible. they will definitely shoot you straight and do you right!!

    Shelley M

    I had an excellent experience with AAA Air. After leaving 3 messages (one at 8:30pm, 9:30pm, and 10:30 pm) with my regular air conditioning service company (what's the point of having emergency service if no one returns your call?!), I called AAA. Daniel (a real live human!) took my call right away. He first attempted to troubleshoot with me over the phone, which I so appreciate. No need to waste my money or his time if it was as simple as flipping a breaker switch. In this case, it wasn't so simple, but based on just my description of the problem, he was able to give me a preliminary diagnosis of the problem, guessed which air conditioner brand I had, and gave me an estimate over the phone. There was a chance it could have been something else, but he felt pretty confident this was the issue. And although air conditioning repairs are never something I've budgeted for, it was going to be under $300, which I could live with.

    This was late at night, and we were ready to go to bed and tough it out overnight. Daniel came out first thing the next morning, though, despite the fact that his morning schedule was already packed tight. The diagnosis he'd made over the phone was spot-on, and he had us fixed up and cooling off in a matter of minutes.

    It's going to be 100 degrees here today, and 100 degrees tomorrow. I so appreciate the responsiveness and professionalism I experienced with AAA Air. I would certainly use them again, and I highly recommend their services. And I was able to use a coupon for a free service call with repair. Bonus!

    Tesza Latson

    I want to thank Dean and Jason for installing a new air conditioner at my house.

    One of my air conditioner units went out this week and AAA Air Service sent their salesperson, Dean, to meet with me right away.
    Dean was professional and honest. He was also very knowledgeable about the product and knew exactly what I needed. He worked with me on the costs and didn't recommend anything I didn't need.
    The next day, Jason showed up with two helpers to install my new unit. They were all kind, on time, very thorough and left my house mess free.

    I would recommend AAA Air Service to anyone that needs a new air conditioner unit or any service that is needed to their existing unit(s).

    Sylvia S.
    Carrollton, Tx

    Add Review

    Cleanliness
    4
    Comfort
    4
    Staff
    4
    Facilities
    4
    Your Score
    Click here or drop files to upload