Search

Amenities

  • Onsite services

Taylormade Heat And Air Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tina Jackson

Excellent service. Juan was on time and very thorough with his work. The extra care of using shoe coverings and his own mat before entering the house is commendable. Upon completion of the maintenance work he took the time to review his findings and recommendations for next steps .

Working in an attic when it’s 100 degrees outside is not easy but he did his job with a smile and pleasant personality!

Taylormade Heating and Air Conditioning can’t be beat!

Julie Carelock

Our AC went out late Saturday evening. Juan came out first thing next morning. Calling before he came out. He went above and beyond. Very punctual, worked fast, and explained everything he was doing it. He gave us so ac tips as well to try an prevent future issues. I am very pleased with our service, and would highly recommend.

Christina Divers

Another very positive experience with Taylor Heat/Air, staff……specifically Bruce Taylor our service technician. Bruce was on-time, thorough, professional and definitely recommend him and this company to all our family/friends. Thank you Bruce for all your hard work to get us back up and going. You are appreciated!!

Tiffany B

The most important things to me when selecting a company to work on my old home is loyalty and integrity. John Durkin came to my home and was immediately professional while being personable. A/C work can be daunting and scary - it’s expensive and needs to be maintained. John made me feel so confident that not only did he have a lot of experience, but that he also cared about what he was doing. All too often people look at my home and just rack up a bill of non-sense, and this is what makes TaylorMade different. They value loyalty, period. You cannot build a successful business nickel and dimming people constantly. John did a very thorough job not only inspecting my units, but also taking the time to talk with me personally about my units and their condition. This helps lay the foundation of what to expect in the future and builds that foundational loyalty that I have come to expect from the vendors that serve my home.

Their team that answers the phone understood my need to schedule a time frame that was not standard. They delivered on their promise to continue to value my home and business - and to that I will be a customer indefinitely.

It’s technicians like John who make it clear that TaylorMade expects and delivers quality work and stands by their business values. And for that - I will continue to work with them and recommend them. Thank you again John!

Stephanie Wickett

Very pleased with our technician Juan Rocha and the team at Taylormade. He went above and beyond! Juan was very thorough with his troubleshooting, I noticed him tripple checking his findings just to make sure. He explained everything what he was doing, and empathized with our concerns. Juan did not try to pressure us with any unnecessary parts and services onto us like other HVAC companies did to us in the past. Our AC stopped working very early Friday morning. They were able to get us in later in the evening(These guys work hard around the clock y'all). He diagnosed that the evaporator coil was bad. Called in to order the coil. It was delivered Monday and installed that very same day just in time before we hit tripple digits. Highly recommend!

R & C N

I recommend Taylormade Heat And Air, and Ryan Brennan in particular, for the excellent job he did in resolving our issues by diagnosing and updating our system. He listened, diagnosed deficiencies in the builder HVAC ductwork installation, recommended needed improvements, supervised several work crews and then rebalanced the system all the while keeping us informed of progress. The system now cools and reduces humidity better, and it is noticeably quieter!

Michael Amend

Taylormade has been our go-to providers for all HVAC needs for many years. When our upstairs AC unit went out last weekend super-tech Juan Rocha showed up at our door same day to diagnose. We ended up needing a replacement part to be ordered (thankfully still under warranty) and Juan stayed as our tech throughout the process. Got it done as quick as reasonably possible, was very transparent and personable along the way, and took the time to thoroughly answer all of our many questions. Thank you Juan and team Taylormade for making us cool again!!!

Terrell “TJ” Jackson

Josh Edwards was a tech that came out to my house and ever since Taylormade acquired Robert’s I can now say that I have witnessed quality customer service. I’m passionate about companies that provide white glove service without the pushy upsale. He was so nice and informative i decided to get more services to avoid any complications in my unit!! Thanks for all you do Josh!!

Kate Neidermayer Askier

My technician today, Juan Rocha was a complete professional! He took his time and did a very thorough job. When he was finished he made sure I understood everything that was checked in my unit.
5 stars for Juan!!

Taylor Dalrymple

We had Juan come to our house and he did an absolutely fantastic job. Very detailed in his description of what services he was performing and was extremely courteous! Overall fantastic job!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload