Great scheduling service and on time, but very expensive. Total bill $370 to replace a $50 contactor, check freon (did not fill) and service call. Did not get approval before starting work!
This is a company that genuinely cares about helping people, whether they get your business or not. Bryce came to my home for an hvac quote, and gave me so much extra advice on how my system works, how I should maintain it, and even ran some diagnostic tests free of charge just to get a clearer picture of exactly what I would need to replace within my system. I've never had a more helpful and pleasant experience with an AC/heating company.
We had a family friend who installs AC come out and look at our unit, which wasn't spitting out cold air in the master bedroom. Everywhere else it was, except there. 10 feet away, in the master bathroom it was, but not in bedroom. Basically, he screwed up alot of stuff, and net result was, he let out out a bunch of freon, regrigerant because he did things in the wrong order. Looked up good AC guys in area, and Crump came up. Liked the name and made appointment. Seth Crump, the owner showed up next day on time. He walked me through everything, super cordial and nice and friendly. He fixed what the other guy broke. He walked me through the process, took me into attic, showed me what was going on, etc etc. Gave me options. But the end result is, our master bedroom is pushing cold air, thanks to him. Would recommend. Honest and trustworthy, although you do pay for it. Was not cheap. But in this 100+ June heat, you need trustworthy, smart people, so well worth it.
I had excellent service from Crump AC repair. I called them after a Google search looking for someone to fix my non functioning AC. I got a same day appointment, the technician Greg arrived on time, was courteous, professional, knowledgeable and needless to say he fixed the problem in 30 mins. I would definitely recommend Crump AC to anyone needing to fix / maintain their HVAC systems.
We had called and received 4 other quotes to repair. Crump's estimate was for the same materials and installation as the others but much less in price. 10 year warranty and a professional install. Money isn't always the issue. But when you can get the same quality and services for less........that's a deal.
The Crump Team was very responsive to our appointment request and was very flexible around our busy schedules. The work performed was great and I never felt pressured to do more than was necessary. I highly recommend their services!
I’ve used Crump A/C for 2 coil replacement jobs in summer 2022, 1 at my mother’s house and 1 at my rental house. On one job they replaced the evaporator coil and on the other job they replaced the evaporator coil & the condenser coil. I met with several HVAC companies before I selected Crump A/C. Seth, Greg, Amber, and the rest of the team at Crump A/C are highly professional, priced competitively, honest, punctual, and most importantly they go above and beyond to ensure that their equipment is installed properly and has the best chance of surviving these brutal Houston summers.
I did have some slightly cheaper quotes in regards to pricing, but Crump A/C was similarly priced and the peace of mind I got for paying slightly more for a much more reliable HVAC company was invaluable. These guys/gal offer a superior service at fair prices and they work hard to ensure that they meet customer expectations. Crump A/C will be my go-to for HVAC issues going forward.
Called this morning with an A/C issue and was fixed within 2 hours. The techs were great, explained what they were doing, fixed the problem quickly and offered a preventative maintenance solution as well. Highly recommend Crump AC Repair & Heating
Jawad Rawra
Great scheduling service and on time, but very expensive. Total bill $370 to replace a $50 contactor, check freon (did not fill) and service call. Did not get approval before starting work!
Nicholas Olson
This is a company that genuinely cares about helping people, whether they get your business or not. Bryce came to my home for an hvac quote, and gave me so much extra advice on how my system works, how I should maintain it, and even ran some diagnostic tests free of charge just to get a clearer picture of exactly what I would need to replace within my system. I've never had a more helpful and pleasant experience with an AC/heating company.
Karla Kitterman
Crump AC and Heating very good company. Seth is timely, knowledgeable does great job serving our home.
John W (J Dubs W)
We had a family friend who installs AC come out and look at our unit, which wasn't spitting out cold air in the master bedroom. Everywhere else it was, except there. 10 feet away, in the master bathroom it was, but not in bedroom. Basically, he screwed up alot of stuff, and net result was, he let out out a bunch of freon, regrigerant because he did things in the wrong order. Looked up good AC guys in area, and Crump came up. Liked the name and made appointment. Seth Crump, the owner showed up next day on time. He walked me through everything, super cordial and nice and friendly. He fixed what the other guy broke. He walked me through the process, took me into attic, showed me what was going on, etc etc. Gave me options. But the end result is, our master bedroom is pushing cold air, thanks to him. Would recommend. Honest and trustworthy, although you do pay for it. Was not cheap. But in this 100+ June heat, you need trustworthy, smart people, so well worth it.
Divyendra Naidu
I had excellent service from Crump AC repair. I called them after a Google search looking for someone to fix my non functioning AC. I got a same day appointment, the technician Greg arrived on time, was courteous, professional, knowledgeable and needless to say he fixed the problem in 30 mins. I would definitely recommend Crump AC to anyone needing to fix / maintain their HVAC systems.
b pike
We had called and received 4 other quotes to repair. Crump's estimate was for the same materials and installation as the others but much less in price. 10 year warranty and a professional install. Money isn't always the issue. But when you can get the same quality and services for less........that's a deal.
Carlo Malacon
The Crump Team was very responsive to our appointment request and was very flexible around our busy schedules. The work performed was great and I never felt pressured to do more than was necessary. I highly recommend their services!
Tim Toale
I’ve used Crump A/C for 2 coil replacement jobs in summer 2022, 1 at my mother’s house and 1 at my rental house. On one job they replaced the evaporator coil and on the other job they replaced the evaporator coil & the condenser coil. I met with several HVAC companies before I selected Crump A/C. Seth, Greg, Amber, and the rest of the team at Crump A/C are highly professional, priced competitively, honest, punctual, and most importantly they go above and beyond to ensure that their equipment is installed properly and has the best chance of surviving these brutal Houston summers.
I did have some slightly cheaper quotes in regards to pricing, but Crump A/C was similarly priced and the peace of mind I got for paying slightly more for a much more reliable HVAC company was invaluable. These guys/gal offer a superior service at fair prices and they work hard to ensure that they meet customer expectations. Crump A/C will be my go-to for HVAC issues going forward.
Mario Galic
Very professional. Great quality work. I been using their service for years now !!!!!A++++++ all the way !!!
Nathan Blankenship
Called this morning with an A/C issue and was fixed within 2 hours. The techs were great, explained what they were doing, fixed the problem quickly and offered a preventative maintenance solution as well. Highly recommend Crump AC Repair & Heating