Air Rey - Houston

I work in customer service and that wasn’t the proper way to deal with customers. I honestly don’t care about how much I need to pay but need this system fixed since I have younger children and it wasn’t cheap eather. The technician that came in didn’t even presented him self with his name and assumed it was a money problem not only that he changed the amount that he was gonna charge me went from $85 to $99 to $140

The service was fine today since it was a inspection on a working system

My only complaint is since they installed this $7000 system Armando will not address a concern

Great service! From meeting them to getting everything installed. Very professional and he was good at explaining everything. Amazing work and till this day if I have any questions they are very responsive and kind. Highly recommend!

I want to thank the air rey team for doing an excellent job and giving me a good price. especially to the seller Fabian soto for being aware of everything until the completion of the installation .. he tried to solve me and from one day to another I got the installation of my new A/C.. I recommend him for his good work ..

Israel was did an outstanding job helping us get our new A/C system. He explained everything with details and walked us through everything. The job itself was done fast and at a great quality.

Excellent service. And great customer service..

They never call you back you wait on them you still get charged no matter if you have warranty on the parts. When they try to sell you everything and they tell you on call 24/7 service but never answer and want to charge you double when it’s an emergency

Great service and a fair price.

Called this company no was able to help me , man states speak no english , couldn't get the help

New unit was installed at my mothers house.. every year there an issue and they claim that it’s not covered under the 10 year warranty. Now they can’t even return a phone call. They lied to my mother about their “warranty “ they screen phone calls. The absolute worse customer service ever experienced.