Milestone Electric, Air, & Plumbing

Outstanding service and response timing. Fixed A/C quickly and professionally. Jacob took time to explain his work and what he was doing to fix the problem to prevent recurrence.

We had batteries replaced and a complete home electric safety check. We do this annually. Jeff Pennington was our serviceperson this year and he was very thorough and and answered all our questions which allowed us to feel confident about the safety of our home and to make decisions about our old smoke detectors.

Rolando did my HVAC check and spent so much time explaining what he found and what my options were to correct issues. He was thorough, patient, and kind. I would recommend Milestone to anyone needing to service their HVAC. Great service!

Our service tech was a nice guy but on top of the $100 service call (which was totally fair) they charged $200 to light the pilot light of our water heater. We know how to light the pilot light! The problem was we had lit it 3 times and it kept going out. There was no fix to the water heater since it was so old, but they charged $200 to light it. We didn’t need help doing that! Crazy!!

Jeremy Rowden came today to tune up and service our HVAC system. He was very professional, knowledgeable, and explained every step to where I could clearly understand what needed to be done. He went above and beyond to make sure everything was running properly and that he answered all my questions. I was very impressed with his service.

Roland did an excellent job! Was very professional and quick with his work. We had quite a bit of electrical work done and he handled all of it perfectly!

Taylor Gonzales and his trainee, Anthony, serviced my heating system today. I was reminded previously by phone and text of the appointment this morning. This crew arrived within the appointed service window. They were friendly, respectful, and eager to answer any questions that I had. They were both professional in servicing my unit.
I am blessed to be a part of The Milestone family. I know I can depend upon and trust.their work. They’ve taken good care of my needs for several years.

I appreciate the company was responsive. All staff very friendly. They kept me informed. Austin evaluates the situation, shared the estimates cost and did the job quickly. Very friendly and professional.

Technician was fairly well prepared then handed me a laminated sheet with 3 pre-set packages from $5,000 (Bronze) to $9,200 (Gold) to clean 2 systems (no repairs or duct replacement).

A former advertising executive for Fortune 100 companies including Disney & ABC, I understand ad costs must be covered by service fees. It obviously hasn’t affected their business but I found them significantly overpriced for a non-specialized service & I chose another company.

Milestone rep was attentive and informative. Our unit purchased from and installed by milestone is in very good operational condition. They always show you a vid and explain the things they show you. They tell you if what your seeing is nothing to worry about or if it's a concern they advise and offer solutions.