Santoro Oil

Santoro oil is a great company. Always come asap when contacted. Great service and JR and Matt are the best when it comes to repairs

Thank you, Anthony, for sending Brandon to service my furnace.

He was thorough, professional, respectful, clear, and kind. I would recommend Brandon or any of your people to anyone in RI or New England, and indeed, I have.

On a scale from 1 to 10, 10 being outstanding, I would give Brandon a 10.

As you know, I have now recommended your company to several hundred people. And, I shall continue to do so.

God bless you and your family this Christmas and always!

Bobby Burns

We changed to Santoro approximately 2 years ago. We had the same company for 10+ years and had a rude employee come for a cleaning and we decided to leave. Our next choice was a small “local” company and turned out to be our biggest mistake. Long story for only 3 months of service but the bottom line was that they did NOT offer a service plan and said lots of companies who do... just use parts they take from other jobs.... After 4,000 of work with them in 3 months and admittedly a “part” that they took from another house to fix an emergency leak... we THANKFULLY found Santoro. From the first representative to the service team members and the billing staff... they have been gifts from God. We are so lucky to have become members of the Santoro Oil company. Their Service plan has turned out to be the best we’ve had thus far. We plan to sell our house this summer and will highly recommend Santoro to the buyers!

I was unhappy with my current propane company and chose to switch to Santoro Oil. They made the process super easy for me and swapped out the old tank with a larger and newer one. The technician arrived on time and diligently worked on the install in a quick manner. I'm super happy!

I was very satisfied with the overall annual maintenance service provided by Santoro. The office contacted me to schedule an appointment and had availability within a reasonable timeframe. My prior provider would charge me but never contact me to set up the appointment and when I would call the availability wouldn't be for several months. Second, Paulo arrived within the two hour window. He was friendly and completed his work quickly and kept the area clean. With many companies, the window passes and I never even receive a call until hours afterwords. Just the courtesy of respecting my time given the sum of money I pay makes for a winning business relationship. I am looking forward to considering Santoro for an upgrade to my system in the future with the understanding you value me as a customer.

Scott Reed and his trainee Cyrus did a great job finding the problem and fixing it. There were multiple things wrong and they were able to find solutions with all of them. They even stuck around and made sure the baseboards and radiant floor heating started up and stayed on. 10 out of 10 will recommend Santoro Oil to my friends and family!

Paulo was was apologetic for the delay as he had several calls that day even though I had no issue with it. He was thorough in trying to determine the issue for the boiler triggering a need for a reset. He explained the work he did and also relayed a part on my unit was no longer used and put a request for a newer version. Further, I was provided a written summary of his work before he left. Definitely pleased with Santoro in comparison to the previous company I had a service contract with.

Called Santoro this morning regarding very little heat on second floor. Junior arrived within 20 mins of his call and worked diligently to fix the problem. He went above and beyond being personable and friendly throughout. Thank you Santoro and Junior for your great service. Toasty and warm in this house now, especially on the second floor. 👍

Santoro Oil was thorough and friendly when meeting about their furnace replacement services. Installation was on schedule and professionally done. Irving, Junior and Rob worked hard and steadily to complete the job on time. Work area was left neat. Thank you Santoro Oil. Rich and Jane Schweinsburg

Santoro Oil is great!

We love Santoro---great prices, great service, and very honest. We used to have White Oil, which was great, but then Superior took them over. Over time prices went up and service deteriorated.

We shopped around and decided to choose Santoro because they are they are a truly full service oil company. They run their own maintenance teams--They DO NOT farm their service calls out to other companies. Lo and behold, some of the White Oil employees moved over to Santoro, so we are happy to know we are working again with smart and reliable folks.