Search

Amenities

    AccuAir Inc. Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Marci Jones

    Hi found this company on next-door and they had great reviews. They explained everything that they saw and did they gave us a fair estimate for what needed to be done in the future. I was very impressed. Mason was the gentleman that came out. I definitely would refer them and use their services again

    Taylor Moore

    This morning we had Mason and Sam show up promptly for our early appointment! They were extremely efficient, kind and clean. We wanted to state that both times we’ve interacted with Mason, he’s been beyond courteous and has always patiently listened to our concerns. We just met Sam today, who was also professional and friendly, and found out he just moved here four days ago and is already hard at work! Both chatted with us as they worked and it was obvious they were prioritizing our comfort with their presence in our space during the service call. (We also spoke briefly on the phone with a woman back at their office just to confirm our appointment and although we’re unsure of her name, she was also wonderful to interact with!) We are renting at this location so we are unsure of pricing, but as far as customer service and the actual work goes, we would be thrilled to have both workers back in our home to alleviate issues. AccuAir knows how to hire! We hope they’re paying them well for the immaculate work they’re doing - very hard to find these days!!!

    Robert McDaniel

    Alex was a very knowledgeable, experienced, and polite individual. He as able to explain where to look for any leaks inside of walls and was able to check for external leaks as well. I have a very slow leak in the system and will consider purchasing a new heat pump if this leaks by the end of the year. The system is recharged and I met a very informed, considerate young technician.
    Mike

    Elizabeth Larsen

    Professional, friendly and they stand by their products. We had a tech come out and look at our broken (and ancient) heat pump free of charge. Decided to replace the system. It was pricey but on par with other companies we got quotes from in the area. When we were concerned with heating cost after install, they came out and checked the system, replaced a part free of cost and helped us update our thermostat that was outdated and driving up our bill. Their service standards make the cost an investment. Thank you.

    Guy DeLude

    We had a steam humidifier installed. Two techs arrived, were professional and got right down to business. The install was neat, tidy and timely. The unit works perfectly and is now connected to our Nest thermostat, making it super convenient to control. They even spotted that our dryer duct had come loose and reattached it for us. It was a quality job from the initial very thorough estimate to completion. We've counted on AccuAir for years now and are always impressed with their prompt professional service. We highly recommend them.

    Jen Schlegel

    These guys are what you hope for when you hire a contractor. High quality, attention to detail, informative, courteous and tidy. From beginning to end, excellent customer service and quality work. Mike came for the assessment/quote and listened to our needs then came up with multiple options for us to weigh. Emmitt and Sean were fantastic as our installers and we’re just kind people that were nice to chat with too. Before they started, they asked if they had any questions or any concerns (I really appreciated this since this was a major install with lots of holes being drilled and so on). They really knew their stuff and took a great deal of pride in their work. Everything looked perfect with the install. Accuair even have a separate walkthrough a bit after install to do another quality check and make sure you’re happy with everything and answer any questions. Veronica in the office cheerfully scheduled the install and helped with other items too.

    Treena Williams

    Okay—to show you how awesome this business is, I didn’t hit save? Maybe? When I submitted my review and none of my write up posted. They replied anyway, because they have great customer service!

    Anyway! We have a new home and therefore, we needed a cooling solution because hey this girl doesn’t like to sleep sweaty. After doing research on other local companies (and going off the advice of my dad, who also has an AccuAir-installed heat pump and said they were top-notch, and who doesn’t appreciate dad advice?) I decided this would be the very best option.

    Victoria is the person on the other end of the phone when you call and literally she talks WITH you like she’s known you forever. And I haaate talking on the phone so that was my first green flag—a business that wasn’t pushy, but made sure you felt prepared and knowledgeable.

    Victoria set an appointment for me with Mike. During my (quick) appointment, Mike checked out all the things he needed to check out and then gave me several options to choose from. It was easy for me to make my decision based on ALL the info he provided. I signed a contract, Victoria set the install appointment, and off we went.

    Install went super smooth and again the techs were SO friendly and respectful!

    We are VERY happy with our super-cool heat pump (see what I did there) and honestly in today’s times it is totally refreshing to deal with employees that are happy, friendly, knowledgeable, respectful and just great people.

    Anyway, I like accuAir. I’m glad they are my HVAC peeps.

    Erin Gibson

    My AC wasn’t working when weather was in the 90s this past week—my experience from calling to having someone come out and fix it was very positive. Sean was professional, thorough, kind, and got it fixed pretty quick. Would recommend and would use again!

    Ron Osmundson

    Great job on a cleaning service. Tech gave awesome information on maintenance on my mini split system they installed a year ago. Will definitely be using again. They even moved my time up which was super convenient. Thanks AccuAir!

    Tim Paltridge

    My vacation rental guest said the AC stopped working. From the time I called Victoria at Accuair it it was fixed in less than 2 hours on a Saturday and on a holiday weekend. Big shout out to technician Sean Jensen for saving the day and Victoria for coordinating the appointment. Thank-you so much!!

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload