The Heating Specialist

I woke up in the middle of the night extremely hot and realized our AC went out. This couldn’t have come at a worst time as we are experiencing record breaking heat in the Portland area. Today should reach temps above 110 degrees. With a infant in the house I went into panic mode calling anyone with emergency services to help. I am so glad I was able to get connected to Kevin at The Heating Specialist. I called him and he answered while still in bed! He came out in 30 minutes and serviced the AC and got it up and running again. I couldn’t thank him enough. He woke up at 3 am to help me and saved us from burning up the next several days. The best customer service I’ve ever received. You have a forever customer now. Thank you for going above and beyond today for me a my family. I highly recommend this incredible company.

We have used The Heating Specialist on two different occasions to install new AC. Prices have always been reasonable and work was done on time and correctly. All contacts with employees -- from sales team to installers -- have been professional and outstanding. An excellent company to work with!

We have been using the Heating Specialist since we bought our house seven years ago and won’t use anyone else! They’ve kept our furnace running perfectly. When we purchased our home, the inspector and and the sellers said the AC wouldn’t last even one more summer. The team at the Heating Specialist never tried to sell us a new unit. Every year when it went out (on the hottest day of the year of course) they sent someone right away and it was revived! After about five years, it couldn’t be saved and they were able to replace the AC unit right away for almost half what I anticipated the cost to be. All of the employees we have interacted with have been professional and compassionate. We continue to use them for regular maintenance and highly recommend this company.

During the stretch of horribly hot weather (in the 110’s) Kevin and The Heating Specialist team made time on a Sunday to come repair our broken AC. I’m very pregnant and we needed it fixed fast and they didn’t disappoint! They came out and had it fixed in under an hour, saved our family from the heat.

Additionally we were advised we needed a new unit altogether as ours was super old and they came out within less than a week of us requesting the service, installed the unit in a few hours, and answered all my questions. We’re so happy with all of their work and would recommend to anyone looking for help with AC/heating/HVAC. They’re incredibly hard workers and fair prices!

The Heating Specialist provided great service from response time, scheduling, and performing the work. I had a terrible time with another company and after going around and around for two months with them I gave up and called the Heating Specialist and everything was scheduled & done quickly. Work done: I have a rental unit that had specific HOA requirements to replace pex lines to the water heater. They also responded quickly to my tenants heating unit going out in the winter. Six months later I had to replace my water heater and also had my AC unit serviced. They did all this work and it was seamless. I wish I would not have wasted so much time with the other company but I’m glad I now have a reliable place to call for my future rental or current home needs. Thank you Tom, Daniel, and Jana. Appreciate all your help!!

We had Kevin Pierce from the Heating Specialist of Portland, Oregon help us with our Air Conditioning. He did an outstanding job, was compassionate, and represented his company in great ways. Thanks Kevin!

A few years ago, the Heating Specialist installed a high efficiency natural gas radiant heat system, replacing a very old oil radiant heat system in my old house. They went beyond and above all expectations. They also offered the most economical bid. Since then, they have done yearly service. During a recent service call, I had them remove a small radiator from under the kitchen sink, so my kitchen could be renovated and remodeled. They did so without charging much more than the annual service charge. Another time, they came right away to check a possible radiator pipe leak and didn’t charge anything for the house call.

I am moving into a home in SW Portland and have a Radiant Heating system, which required a company that specializes in this area. Otto (tech) has been out to the house multiple times, from the first inspection, to multiple visits to install Ecobee thermostats and trouble-shoot different issues. Matty (office contact) is super responsive and everything about working with this vendor has been a really positive experience. I really appreciate their level of service, responsiveness, and overall great performance on all levels.

Our AC quit on the evening of the hottest day so far this year, and I put in an after hours message. They called me back first thing in the morning and were able to get us on the scheduled for that evening, which was amazing given that all the other folks I spoke to were already booked into the next week. *Then* they were able to move up our scheduled appointment by approx 5 hours, which is a godsend when it's 90 degrees. The specialist, Otto, was knowledgeable and easygoing and fixed our AC in 20 minutes. Will 100% be using them again in the future!

Have been pleased and impressed with their service for the past four years. Originally hired THS to zone my older, inherited HVAC system, and more recently to upgrade to a high efficiency furnace and AC. Additionally use them for regularly scheduled maintenance. It's always gone smoothly and been a very positive experience. Installers and technicians are extremely professional, always friendly, informative and happy to answer any questions. Office staff is also terrific. Calling to schedule and coordinate is extremely pleasant and easy. Highly recommend.