Terry's American

David was great and very knowledgeable and took the time to explain what was wrong. He also explained how he was fixing the problem.

Terry's American was excellent from start to finish. It was the height of 100 degree days and our ac unit went out and had to be replaced. They were extremely busy and their quick attention to diagnose, action to get a new unit and have it installed was second to none. Of course it's always an inconvenience including the reality of time it will take especially when temperatures are so extreme but their concern and making every effort to get it done as soon as possible was extremely impressive. We are back to "cool comfort" with a much more efficient unit and even saving a good amount on electric bills.

I’ve used Terry’s American For 3 years and like the company. They’re flexible with their scheduling and prompt. Devin B. was the tech on our last two services and I liked his respectful informative nature. I’ll stick with Terry’s for all my electric, HVAC and plumbing needs.

I had them come out for a clog that was just on the draining of my washer. $350!!!! The lady who made the appt was really nice. They did come out the same day but they said 2 and didn't come until almost four. He said he had to go on the roof. I didn't even know they could do that. After about 45 min he was done and said it would be $350!!!! I was never told the roof was a higher cost. They basically charged me $350 and hour labor. It may or might not be an industry standard but I would be careful of this company and stay away!

My AC stopped cooling on the weekend, the hottest day of the summer. I called Terry's and they had it repaired before noon. They are efficient, capable, professional, and very good to explain what needs to be done. And, their prices are fair and reasonable. They are the best!

So thankful for Baxter Electric!!! (No relation 🤣🤣🤣) from Francesca in the office to the electrician Roger everyone in this company bent over backwards to make sure our electrical needs were fixed ASAP after a small house fire. I highly recommend them for your electrical needs! Our next door neighbor was so impressed with them she’s even hired them for a job in her home!

I had a technician come out Monday and look at our AC unit. He recommended for me to basically get a whole new unit and wanted me to spend over $6,000! I got a second opinion and replaced a $30 part. Now my AC is working great for way less than Terry's American suggested. What a scam! I had to pay $100 for Terry's American to look at my AC unit and to quote me an outrageous price! They also, try to get you to sign a contract for them to do routine maintenance on your unit in the fall and spring before they even look at your equipment.

My ceiling fan died. They came and checked it out and installed a new one.

I will give an extra star because it was a weekend. They charged a service fee of $99 just to be there.....they charged $225 to wash out the air conditioning coils.....absolutely a HUGE rip off. 50-100 maybey . Takes maybe 10-15 minutes. . A lady needing her air conditioner to work.....TOTAL ripoff. Then they didn’t want to fix it because it was R22 because it need to just need replaced. Well after the $225 up your rear end and a replacement capacitor it all works......even though it wasn’t supposed to.

Terry’s replaced the valve in my bathroom shower. They showed up on time and got the job done with minimum damage to the walls and tiles. The workers were professional and didn’t leave a mess. I was impressed by their work and will use them next time I need plumbing services.