Terry's American

They were here when promised and were very friendly and professional. Fixed the issue and explained all that they had done.

I’m always glad that we chose Terry’s for our AC service.

Peyton fixed our unit today and was very helpful. Even recommended a new thermostat we have been looking into! He wanted to make sure we got one that works well. Thank you for your help.

We called Terry’s to install a top mount vanity sink in our half bath. Felipe quoted us $1225.00. Also, informed us that we needed to pay him $99.00 to tell us this quote. We thought this was highly overpriced and said no thank you. My husband got on the internet to find that the national average for this service is $325.00. We called another plumbing company to come out. After being ripped off 99.00, we asked if there was a fee for coming out to give us a quote. This company said that there was no charge for a quote. Terry’s was actually quoting over 3 times the amount of our new plumber! They are price gouging which I believe is illegal and especially during disasters like a pandemic. Terry, you should be ashamed of yourself! Every negative review I have read is about pricing.

They were professional and got the job done quickly and at a good price. We had one of their electricians come out to fix a problem connected to our HVAC, and he immediately called out an HVAC tech from the company to come out after he was done to finish the job. No additional service fee either. I was expecting to have to wait to get one out after the electrical was fixed. Great job guys!

You can't go wrong with Terry's American!!! The electricians who came to our office were professional, neat, fast, WONDERFUL! I HIGHLY recommend this company! We had a little bit of a rough start but THIS COMPANY! They worked with me and made it ABSOLUTELY RIGHT, better than right! Rhonda in the office is super nice and extremely helpful!! They even vacuumed the floor where they had to drill into the wall! I will always use Terry's American for all of our heat, air & electrical needs!!

I contacted Terry's American for a service call for my Mother and spoke with Fran, the customer service rep who was excellent in assisting us and scheduling an appointment the same day. Brandon was very prompt in coming over the same day to check the unit and provide an estimate. Since the unit had to be replaced, Fran worked diligently with us to schedule the repairman to come the next day to begin replacing the unit. Thanks so much Fran for assisting in following up with us through the replacement process....you are so appreciated.

Recently my husband and I had our heater routinely serviced through Terry's and they sent out a gentleman named Kirby. We can't say enough good things about the excellent service we received from Kirby. He very professionally and very thoroughly checked our heater system and serviced it, but also checked our water heater and answered questions my husband had about it. In this day and age of everyone being in a hurry, Kirby gave attention to detail, and it was obvious he knows the value of a job well done. We hope we'll see Kirby again the next time our service is due!

Felipe reinstalled the garbage disposal. It had come loose and was leaking. And he repaired the faucet. Which he tightened. Really liked him. Besides fixed the issues, he was very friendly. If I ever need pluming work I will insist on him being the person that is sent out!!

I have had a maintenance contract with this company for several years, so a technician comes out in the spring and fall to check and service my HVAC unit. They are prompt, courteous, and professional. Devin was the technician that serviced my system last fall and yesterday. I would also give him a 5 Star rating!
August 2, 2022
John and Cameron came this morning to rescue me from the excessive heat. My AC unit cratered after 14 years and they replaced the outdoor AC unit with a Trane 16 seer unit. I also had them replace the old furnace with a new Trane system. John and Cameron were very thorough and professional and worked very hard in the heat to get the new units installed. Terry's American is a very honest and great company that I have used for many years, and will certainly continue to do so. I am very happy that they also handle plumbing and electrical issues.
Absolutely 5 Stars!!! Ann Cox