I will not use again. My total bill was 366.00. I was charged 99.00 for a service call. 187.00 to replace the capacitor. My husband replaced last year for 12.00. I was charged 80.00 for cleaning the filter and the condensor, which my husband also cleaned last year. I did not authorize the charge to clean. I knew it wouldn't be cheap, but I was expecting about 200 to 250. Our fault, for not having the time to take care of it ourselves. Fool me once.
Wow what a great tech for checking my air conditioner. Peyton was quick yet gave me an education on the workings of my ac system. He was equipped with the latest tech and knew exactly how much the lenex system needed. The company responded within 2 hrs on a holiday weekend which is always when your ac goes out! Great company, great technician!
1. He didn't call before coming out so it took me awhile to get my dogs up. 2. All he did was put his thing on my fuse box and said nope it is not here and went to his van for like 10 minutes and then came in and said they would trouble shoot but it would cost me $318. plus it could or might be something else well you could be looking at over $800. I thought they was going to find out what was wrong and then give an estimate. So I felt they just came out and didn't even find out where or what the problem was but was wanting big dollars. I wouldn't recommend this company to anyone.
The electrical team at Terry's American has been top-notch. They came when they said they would, did great work, worked quickly, and stayed in communication with me through the process.
Would not recommend this company what so ever. We hired them to replace sewer line which we were told would take one day. On the day that they arrived they decided to tear down our back fence without notification to me or my landlord. Then proceed to dig the trench in our yard. They then left their backhoe in our yard for 8 days without any updates about when they would finish without me first reaching out to them each time. They then finished the job 8 days after their initial start date (mind you this was suppose to be a one day job). They did not properly fill in the trench and left a giant mound of dirt in my yard. They left the fence that they tore down in my yard after the job was finished and are now informing me that they are not responsible for fixing the fence or replacing it. Terrible company and service. Would not recommend to anyone
I highly recommend Terry's American. I was in need of toilet repair, and they were out the next day. I also advised them that I will be moving and they also serve the area that I am moving to. I will use them for all of my plumbing needs moving forward. I have had several issues with my toilet and they were able to resolve it in one visit, and now it works great. They are very professional and on time. Call them for all your Plumbing, HVAC, Electrical needs. You won't be disappointed.
Nice people and they will do all they can to fix the problem. My unit was 25 years old, nd needed replacing. But they weren’t big on the “sell” and I appreciate that. They did tell me it was highly recommended to replace no I will get that done with them as well.
My wife and I built our own home. Terry's did our Hvac and Electrical. They came in under what the project was budgeted for and the service was excellent. They were always on the job when they said they would be and are really quick installing both mechanicals, and did a great job! We got to move into our new home this past weekend and noticed the heat wasn't working. We called Terry's and Mr. Neil Garby showed up at our house less than two hours later. He was very friendly and a pleasure to work with. He had the heat blowing in under half an hour and ensured us our system was in great shape. If you're looking for Hvac or electrical services use Terry's. They're the best in the business.
Sonia Hayes
I will not use again. My total bill was 366.00. I was charged 99.00 for a service call. 187.00 to replace the capacitor. My husband replaced last year for 12.00. I was charged 80.00 for cleaning the filter and the condensor, which my husband also cleaned last year. I did not authorize the charge to clean. I knew it wouldn't be cheap, but I was expecting about 200 to 250. Our fault, for not having the time to take care of it ourselves. Fool me once.
Chris B
Wow what a great tech for checking my air conditioner. Peyton was quick yet gave me an education on the workings of my ac system. He was equipped with the latest tech and knew exactly how much the lenex system needed. The company responded within 2 hrs on a holiday weekend which is always when your ac goes out! Great company, great technician!
sherry tester
1. He didn't call before coming out so it took me awhile to get my dogs up. 2. All he did was put his thing on my fuse box and said nope it is not here and went to his van for like 10 minutes and then came in and said they would trouble shoot but it would cost me $318. plus it could or might be something else well you could be looking at over $800. I thought they was going to find out what was wrong and then give an estimate. So I felt they just came out and didn't even find out where or what the problem was but was wanting big dollars. I wouldn't recommend this company to anyone.
Kimberly Rodriguez
The electrical team at Terry's American has been top-notch. They came when they said they would, did great work, worked quickly, and stayed in communication with me through the process.
Brandis Fender
Would not recommend this company what so ever. We hired them to replace sewer line which we were told would take one day. On the day that they arrived they decided to tear down our back fence without notification to me or my landlord. Then proceed to dig the trench in our yard. They then left their backhoe in our yard for 8 days without any updates about when they would finish without me first reaching out to them each time. They then finished the job 8 days after their initial start date (mind you this was suppose to be a one day job). They did not properly fill in the trench and left a giant mound of dirt in my yard. They left the fence that they tore down in my yard after the job was finished and are now informing me that they are not responsible for fixing the fence or replacing it. Terrible company and service. Would not recommend to anyone
Brad Jeffries
I highly recommend Terry's American. I was in need of toilet repair, and they were out the next day. I also advised them that I will be moving and they also serve the area that I am moving to. I will use them for all of my plumbing needs moving forward. I have had several issues with my toilet and they were able to resolve it in one visit, and now it works great. They are very professional and on time. Call them for all your Plumbing, HVAC, Electrical needs. You won't be disappointed.
ou fan
Great service, friendly, informative. Will definitely call you for future needs! Thank you so much!
L R
Nice people and they will do all they can to fix the problem. My unit was 25 years old, nd needed replacing. But they weren’t big on the “sell” and I appreciate that. They did tell me it was highly recommended to replace no I will get that done with them as well.
Dalton Sachleben
My wife and I built our own home. Terry's did our Hvac and Electrical. They came in under what the project was budgeted for and the service was excellent. They were always on the job when they said they would be and are really quick installing both mechanicals, and did a great job! We got to move into our new home this past weekend and noticed the heat wasn't working. We called Terry's and Mr. Neil Garby showed up at our house less than two hours later. He was very friendly and a pleasure to work with. He had the heat blowing in under half an hour and ensured us our system was in great shape. If you're looking for Hvac or electrical services use Terry's. They're the best in the business.
Dirk H
David was extremely professional and found my issue quickly.