The Plumbing & Air Service Co.

We had our Heat and Air done by these guys. And we got a new gas hot water heater. Each time the crew was professional and quick. Definitely recommend using this company.

We had a little trouble with our AC unit and Brian came out and quickly and professionally found the issue.
Then Dasean came out and fixed it within less than 30 mins.. He was super friendly and professional.

I definitely recommend this company a million times.

I will review this like I do everything else, the good and the bad. I have been with this company as a customer for almost two years at this time. So I can say the good and bad for my experiences.

The bad:
They charge to much most of the time.

The good:
The service reps are kind, friendly, and most of them are very knowledgeable.
Very professional and let you know what's needed and what's going to happen.
Most of the time they are very responsive. Only during certain times of the year do they take a little longer to get to you and that is only because of the amount of calls. Now if you responded with, "well hire more people" then you didn't pay attention to what I said at the start of the good section. It takes time to find good people.
They make sure that they stay clean and keep their area clean. If they make a mess they fix it.

There are two gentlemen and one lady that I would like to specifically point out: Blake, Cody, Chrissy. You are awesome and thank you.

Now for me the prices are too high but I'm willing to pay it because of the service I get. Some people aren't going to agree but we all have to choose what we want to live with.

If you have any questions or comments let me know.

Brian was excellent, Our A/C wasn’t working I saw some of the other team members doing an install 5 doors down on Patsy and took the chance to ask. Adam was the young man who responded and said if you call the office we can probably get you in. I appreciate him taking the time and trying to help me. This was 4:30 pm today. I was shocked they said they would have someone out today. They would also call 30 mins beforehand. I was impressed! Brian came about 6 pm - we got the call saying he was on the way. Very courteous and knowledgeable. It was the capacitor like I thought and fixed quickly. We signed up for their 3 year maintenance plan and WOW only 300.00 plus tax. Great deal Fantastic Service!

Joe and Jeremy did a great job detailing out all the work and answering the several questions concerning the substantial work that needed to be perform (replace all drain lines and sewer lines for the entire house, including the original cast iron ones).
Ethan, did a great job leading the crew (Tanner, Patrick, and Cam), and informing us at each stage. Each encounter with the crew was great, they were very polite and professional. There was one small error which they notified us of and are standing behind the resolution. We could not have asked for a better team.

We have had a couple items done a Well system and a drainage system. Joshua is wonderful to work with. He does a great professional job and is extremely kind. It is nice to work with an individual and company were things are explained thoroughly and not rushed through. We had a couple small issues and they were addressed and are being resolved immediately.

We called the after hours on-call services and Keith came out to assist. He was very kind, professional, and took time to explain different options available to us. He took his time and didn’t make us feel rushed despite being on call. He organized for the Comfort Specialist to come out and assist us further. We greatly appreciate the level of professionalism!

Adam and his crew did a truly professional job installing our new water softener NUVO H2O system. He knows his business and is very thorough and courteous and very respectful. Great job Adam

Called about a clogged sink drain at 3:30 pm. They had two techs at our home at 4 pm. Clog was due to old galvanized pipes (house is 101 years old) so could not clear the clog. They were back at 8:30 the next morning to remove and replace the old pipes. Took about 4 hours and they did a great job. Very friendly and professional. Wouldn’t hesitate to recommend them.

When our heat pump broke down last fall, all we could think of is there goes our vacations for the next 3 years! But we called these guys and not only did we get a New system, it's more efficient, we worked out a pricing plan we could afford and they had it installed in ONE DAY! We highly recommend them, their technicians are courteous and clean. And everything is explained to you so you can understand, but if you have questions, you can call, they don't mind swinging by to answer any problems you may have, customer service is GREAT! All of their PM services are a valuable asset when you're looking at future home repairs or remodeling!

Brandon and Austin were both very professional and informative!! First, Austin assessed the system and explained our options then let me make a decision as to what I wanted to do with no pressure. I appreciate their patience and professionalism. I totally recommend this company for all of your HVAC needs.