The Plumbing & Air Service Co.

Used them for AC maintenance. Very professional and courteous. Told me what was needed, recommended and what could wait.

I called Plumbing & Air Service on a Tuesday and, they told me I would be the second call of the day the very next day. I figured the plumber would arrive late morning. The plumber, Jacob, showed up at 2pm, shortly before another scheduled appointment I had. He told me he could get the work done that today or the next. He sent me a written estimate, and I immediately called the company to request he called me back. It's now Thursday and no one ever called me. They did happily take my check for the service call. Save your money and call a company who will respond and communicate. Not to mention, I found a licensed plumber to do the work for a fraction of the cost.

Will not be using these services again. It cost $350 just to come check out our home and that’s without fixing a thing. ( I was told on the phone there was a 49$ special- Don’t be fooled this is only the dispatch fee) We were then told we needed $20,000+ in repairs. Most were clearly overpriced, $2500 for 2 new shower valves? $7,200 to drain repipe for “ peace of mind” ? - No thank you Im not stupid. They did not break down cost vs labor in their invoice. I truly feel that they threw many unnecessary things at us and because we are new home owners had expressed that we are inexperienced with this sort of thing, thought that we would just tell him to go ahead and do it. I don’t do business with people like that so we will be taking our business elsewhere. Giving 2 stars only because they arrived very quickly and our plumber was polite.

Dear P & A Svce. Thank you for repairing our toilet. From what we can see it is fixed and no longer wobbling. Both of the young servicemen were very kind, helpful and informative. We appreciate their hard work. I would like to point out that while working they leaned on the wall and left dirty handprints, please see the pictures.

They arrived promptly and provided me with a few estimates. I was very happy with their work at first. Sure they tried to sell me a toilet instead of repair the one I had, but that's just the job, I get it. Well, suffice it to say that the toilet I had them fix (for almost $1000) "suddenly" had a fracture in the tank after they left, causing the leak to be far worse than it had been. The same repairman (Jeremiah) came into the store the next day SUPER defensive about how someone else MUST have broken the toilet after they left, and now I have to buy a new toilet and have them install it. It was almost comical but more frustrating. I would not recommend them. Getting someone else to replace the toilet for sure.

We couldn’t be more pleased with the responsiveness and service we received from Josh and his assistant. They were prompt, professional, and they were able to find and diagnose our problem quickly and thoroughly. Josh told us exactly what our issue was and different options and price levels of what they could do to remedy the problem so we could make the best decision to fix it based on our budget. The work they did was excellent and tidy, and in less than 24 hours from when we first found the problem and called it in, the source of our leak was fixed. We are so glad we chose your company!

I told the receptionist to have the plumber call me when he was on the way. I didn't want to waste his time or mine. So when he called I told him my problem was with a saniflo pump and I was sure it needed a part and I asked if he was familiar with them and could he get parts for them . He said yes he'd worked on them before and could get parts. After arriving it was clear he didn't know anything about saniflo and multiple times I tried to tell him about a part called a membrane that covers the switch and I was 99percent sure that is what I needed and every time I tried to tell him,I couldn't complete a sentence without him interrupting me suggesting other things or suggesting I might need a whole new system. He said he would check on parts and get back with an estimate. That's been about 2 weeks and he never even called back. In the meantime I got the part I needed from saniflo in new Jersey through FedEx and fixed it myself. He could have been professional enough to call and say he didn't want the job or didn't have the experience.. I missed time at work to meet him that day after clearly telling him on the phone what it was and what it needed. Don't call these people for you plumbing problem.

I was shocked at how much I was charged for the little bit of work that was done. This company is taking advantage of hard working people and is way over priced!! At least the the service man was very professional and did a great job. I believe his name was Adam but won’t swear by it.

From the first time I called in to inquire about the plumbing and air services, to the last technician that left the house, they were ALL kind, friendly, professional, respectful, attentive, dedicated/committed, etc. Their finished work are very organized. The plumbing crew finished early because I had a big crawlspace for their technicians to move around. The HVAC crew dedicated their valuable time to stay a little later to finished the job. These are some very hard working folks! I feel safe with them in and around my house. I mean they were beyond great. If I could give them 10 stars, I would. I am glad I went with Plumbing and Air Co. I will continue using them in the future and would recommend others to use them if quality is what people want. As a bonus, they were considerate of my $$$ and offered me products/services that was right for me. I ended up getting the best of the best.

Update: The technicians that came today to install my faucets did a great job. They were very accommodating and considerate of my concerns. Overall, my experiences with this company has been positive. They’re all easy and enjoyable to talk to. I highly recommend them.

From the time I called to ask for service ( Tiffany ) up to the appointed time meeting Josh and Jake everything was so smooth, very professional, got things done very quickly as well as very knowledgeable of what they are doing. They absolutely did a great job above and beyond, I highly recommended this company and will do business with them again. Thank you so much for a very commendable job.