The Plumbing & Air Service Co.

I am so grateful and appreciative of the team at the Plumbing & Air Service Company. While It wasn't a good time for my heating to go out, I couldn't have hired a better company for the job. The team was very prompt, professional, courteous, accomodating and very knowledgable about their products. They answered all my questions and made sure the unit I purchased was the right one for my home. I highly recommend this company for all your heating & air needs. Thank you so much Grant, Sam and Donny! Cecilia

Perrin Ketchum showed up to do the maintenance on our HVAC units. He was polite and attentive, and answered the questions I had. I asked him about installing a Nest thermostat and he contacted his office and said he was available to install the Nest and surge protectors on our units to ensure their safety, all for a reasonable fee. The work was done in no time with professionalism and precision.

Thank you Perrin, and thanks to Plumbing and Air Service!

I ended up having to call them twice within a few days for unrelated issues. I experienced great customer service in all my encounters both via phone and in person. Their technicians seem very knowledgeable and I wouldn't hesitate to call them again if needed. (Hopefully no time soon. 😉)

This company did a pretty big job at my house. The employees I spoke with at this company were professional and easy to work with. The work was well thought out and performed in a professional manner. I have recommended them to a neighbor who was quite satisfied with their work and I will continue recommending them to friends.

They were very quick to respond to my broken water heater and HVAC system and did a great job explaining what needed to be done. They worked quickly and diligently, and were able to get it done within a few days. They were very professional and kind. Thankful for The Plumming Service!!

My husband and I closed on our first home recently. Within two days of moving into the house we discovered there was at least one rodent (likely more) in the HVAC duct work. We peered into all the floor vents throughout the house and each vent was disgusting. We were pretty upset and frustrated because we'd paid for a pest inspection and HVAC inspection before closing and were given clear reports. My manager recommended The Plumbing and Air Service Co. I called and explained our situation and asked for a quote on duct work cleaning. The person who answered the phone was friendly, empathetic, and professional. Scheduling an inspection was without hassle. Perrin and Tony were sent to inspect our duct work and HVAC. They too were friendly, empathetic, and professional. They spent nearly three hours performing a thorough inspection of all our duct work and HVAC. They took videos and pictures and documented their findings. Something else that I really appreciate is they took the time to involve me as much as I wanted and to explain their findings. There is a service charge for the inspection but it's worth the cost to know the inspection was thorough. After they completed their inspection they offered me three separate quote options to allow me to choose what would be the best fit for us and our budget. I was extremely impressed with Perrin and Tony and the customer service they delivered. I highly recommend this company and their technicians!

Although the repairman that cMe to my home was great ant I welcome him back to my home as a repairman. BUT as I had a repair/service call after hour a representative of this company called me back with an attitude as if I was infringing upon her free time. She gave me attitude from hello to goodbye. Her name is Patty and she does not need to have this Job representing this company. I recently paid extra to have a service plan with them but was treated like she could care less. Very upset from calling my air conditioning company.

When I first call them, Patty was very helpful. She was explained what will happen when the technician arrives. Joshua arrived and were very professional explaining what he was doing and why the water flow the way they did. The water heater was replaced the following day and had the hot water flushed withing a few hours.

The Plumbing and Air service company employs a good bunch of guys who took care of my HVAC needs. The service guys were honest and showed me everything that was wrong with the unit and gave me several alternatives as to how to solve my HVAC issues. They had their salesperson, Donny come over in less than an hour to provide me with an estimate on replacing the unit since my HVAC was dying. Donny is an excellent sales person and explained everything in a very clear and informative manner. They were able to get me in the following day and had a brand new system installed so ease my mind of my new condo purchase. A+++

Our technician Chris did a great job explaining the state of our ductwork and his recommendations to fix it. The pricing was very reasonable for all that’s included and they’re even coming this Monday to start the work. We’re excited to have better air quality in our home and glad we chose The Plumbing & Air Service Co. to do the job!!!