Air Treatment Inc. Heating & Air Conditioning

I am very happy with the technician who came out and the professional service I received. I had all my concerns about my heating issues addressed and Tyler did a good job getting everything troubleshooted in a fast and efficient manner. I was very impressed with the the prompt response to my appointment request and the labor cost was reasonable.

Tyler was extremely helpful and professional with each visit. He is very knowledgeable about my HVAC system. Thank you Tyler. Also when calling into the office the staff will answer the telephone quickly and is very helpful.

Also on 6/22/22 the technician that came out to fix my HVAC system was very professional and friendly. She was very knowledgeable about the system and it was fixed once again. Thank you very much.

Three days After getting the AC serviced as it’s regular required 6 Month inspection, the AC shut down. Keep in mind that I had no previous trouble with the AC. I was told that the drain system was flushed back in instead of to the outside during the scheduled maintenance. Since then every week since that scheduled maintenance my AC has shut down THREE times as it is not draining correctly. All of the technicians were polite, on time, and very professional.

In all the years that I have used Air Treatment and other companies, I have never had a Service Tech as impressive as Jio Castillo-Yanez work on my system!
He was extremely knowledgeable, honest, polite, and arrived promptly. So impressive!
I want him working on my system all the time!

Air Treatment, under brand new management, is a completely different company. The service manager, Steve and the head Technician, Jeff, came out to evaluate the whole house system that we had installed 2 years ago, that has given us nothing but headaches. Air Treatment and it’s management have acknowledged our frustration with the ongoing unresolved problems with our system. They listened and understood we needed a resolution to our problems. They work with their customers and want to make things right to provide complete satisfaction. Their philosophy is a happy customer is a loyal customer. I can’t give Air Treatment and their whole line up of management staff and techs enough accolades for their impeccable customer service. Their commitment to customer satisfaction is a rarity in the business world-not just heating and air. We are highly satisfied customers!

Joe was the best ever, professional and took the time to kindly thoroughly explain each detail so that we were comfortable on how to use the unit input new home. This experience could not have been more comfortable, trusting or better. Joe is amazing and an excellent asset to us and his business..
Dr. Gross

First, the experience with the technician was great. However, it was a rocky road getting to the appointment. I had two previously scheduled appointments for a technician between 3 and 5 pm. First time I received a call at 3:32pm asking to reschedule due to weather. Second time, I received the rescheduling call at 4:30pm because the technician was behind and couldn’t make the appointment. I expressed my frustration and rescheduled for a third time. I asked a manager to call me (asked for this on Wednesday, it is Monday and still no call). The rescheduling during the actual appointment window is costing me each time since I have already left work. I’ve missed 6 hours of work because of this. May advice, if your schedule allows, book the first appointment of the day.

John, the technician was knowledgeable and took the time to show me the damage and explain the needed repairs. He was professional and timely. They showed up on time, unlike a competitor who cancelled the appointment a day before they were scheduled to show up, after waiting over a week.
I would highly recommend Air Treatment Inc.

Very professional with an excellent business model. The assigned technician provided great follow up services and earnest recommendations based upon clients interest in additional products and offered by Air Treatment. As a result I plan to use them to upgrade my home with a few of the products and continue doing business with them.

Joey Coble came to our home to service our furnace. He was friendly and knowledgeable. He fixed the problem with the furnace quickly. The furnace is over 30yo and showed some health and safety issues. Joey did not try to pressure us or over-sell. He simply gave us a list of options for repair or replacement. We opted for the latter and we are very pleased so far. The install should take place in 3 days.
I’m confident there will be no issues with the install or future service calls. If that changes, I will post an update.