Yost & Campbell Heating, Cooling & Generators

An amazingly responsive and professional team. Our system was damaged and we needed a system quickly before the weather turned cold. The team was quick to make a suggestion that was efficient and most cost effective and had a quote within hours of visiting. Since that point, everything was extremely professional and over-delivered at every step of the way. Every associate who came and did any part of the installation was amazingly professional, knowledgeable and did great, clean work.
I would highly recommend them

The serviceman was Juan Barreno and he was exceptional. Very informative knew exactly what he was doing very friendly and thorough.

My experience with Yost & Campbell has been excellent. They have been professional, trustworthy and reliable. They installed a new furnace and hauled away my old one in a day. Y&C will be installing a new heat pump and thermostat when it comes in and I will certainly provide further feedback upon completion!

Avoid at all costs. I was looking to have an evaluation/cost estimate for central air installation and a new boiler - probably a $35-40k job. First I scheduled an appointment online for a Saturday. Then they called and said that it was not actually available. So I scheduled an appointment for a Monday (two weeks later) and re-arranged my work schedule to compensate.. They then called me the Friday before saying that the date was no longer available. They were very unapologetic and didn't seem to care to miss out on a rather large job. Don't waste your time like I did.

Luis was very professional and respectful to us and our property. We received notice when he was on his way. Luis was very thorough and provided honest feedback about our repair issue and options.

I got in contact with this company through Home Depot. My heating unit needed fixing so I scheduled an appointment. A technician came and I was told I needed to replace the motor to get the unit fixed. The cost was $842. Turns out, that wasn’t the problem. I called the office the next day and spoke with a lady, her name was Rina who was going back and forth on the phone with me And told me that nobody gets trained for customer service and that her job was not to understand customers frustration. She was so rude. I was telling her that even after changing the motor the problem was not fixed. Her answer, well, I have to give you another quote because it seems there is a problem with the switches. I said, you guys told me it was the motor and I paid over $800 for that. Now you are giving me a quote for switches? So what happens with the motor that was changed. I said, I’m sure you can understand my frustration. After so much back and forth with her, she put another person on the phone, her name was Jackie. She told me they will put the old part back and refund the money. It took them over 2 weeks to refund my money after they put the old part back. Every time I called to inquire about the status of the refund I was met with animosity, attitude and it was really an awful experience. I couldn’t believe the level of customer service. I do not recommend this company. It is unfortunate that Home Depot refers you to them for any HVAC inquiries.

I couldn't be happier with Yost and Campbell. I contacted them after another company left me high and dry from a botched installation just 2 years ago. From day one, they were straightforward, avoided over-promising and turned out to deliver beyond my expectations. They upgraded my original unit to an energy-efficient model, found the leak from the previous installer and repaired it in no time. They quoted a price up front and made it clear what I was getting for that amount. Thanks for providing high-quality service!

What a great service by Yost and Campbell. I hired this company to repair my air conditioner that was out of operation for about 5 years. The representative was very informative and educational.

The technician was phenomenal and communicated with me a great deal which help feel comfortable with his recommendations. He was very kind and went the extra mile to perform his task in an outstanding fashion.

I also had the opportunity to speak to a sales representative from Yost and Campbell to obtain information about purchasing a new system in the event my air conditioner was unrepairable. He offered me great advice for a new digital system but also informed me of the value of my current system.

I do have experience with Yost and Campbell because I purchased a new boiler and hot water system from the company about 6 years ago. I have been a happy customer with this company since 2007 which is when I purchased this property.

Mike was truly professional and very efficient. Nice guy too.

Cannot say enough good things about Yost & Campbell. From the consultation through installation it was really a great experience. Customer service is great, as are the technicians who do all aspects the installation. The project took longer than anticipated but it was because they took such care in their process and made sure we had everything we needed to have heat for the winter and were able to address unforeseen complications. Everyone's gone above and beyond for us and it's been great! We will definitely use Y&C forever.