The gentleman that serviced my system was very polite, efficient, and most importantly, answered all my questions. This is the first time that I used Princeton Air and I'm very satisfied.
I have been using Princeton Air for over 10 years. Always professional. Knowledgeable personnel that will work with other technicians as a group to solve more challenging issues. They explain the options and are up front on expected costs. Service technicians are courteous and professional and I like the way they communicate they are on route to your place
The service person was not upfront about Princeton Air not being an authorized Honeywell service provider. The problem was not solved, and the quote for the service was outrageously high.
Top Notch Service ...been using them for over 12 years... Just another great customer service shout out to Princeton Air. My carbon monoxide detectors were going off, I called Princeton Air , within 20 minutes a Tech was at my house. I will never have another company handle my heating and cooling needs. Thank u Princeton Air. Great teamwork.
Horrible people run this place after they changed management. Whatever you do, DO NOT use them for your hvac services. You’ll be better off with a company who actually values their employees and treats them with the same respect YOU deserve.
My technician Sarab was, efficient and pleasant. I have been a customer of Princeton Air for many years and have always been pleased with their services. Thank you…Virginia F
Professional and thorough crew who took their time to do it right. They were knowledgeable, courteous, and informative. I would use them again without question.
I have a maintenance contract and my AC was sold and installed to me by Princeton Air just 4 years ago and parts still under warranty. My AC went out yesterday and I called first thing and reminded the dispatcher that my system was under warranty and that I had a service contract. The service guy came today which I appreciate. From my description, he was able to immediately determine that it needed a capacitor and replaced the part. He then informed me that for the repair to be considered a warranty repair, they would have to order a part from the manufacturer and in the meantime they would have to take the installed part out and leave me without AC for an indefinite amount of time until they had the appropriate part. I had to pay full price for both the labor and the installed part. Having a warranty and years of paying an annual fee for a service contract benefited me absolutely nothing.
Michael Graff
The gentleman that serviced my system was very polite, efficient, and most importantly, answered all my questions. This is the first time that I used Princeton Air and I'm very satisfied.
Ruchit Patel
I have been using Princeton Air for over 10 years. Always professional. Knowledgeable personnel that will work with other technicians as a group to solve more challenging issues. They explain the options and are up front on expected costs. Service technicians are courteous and professional and I like the way they communicate they are on route to your place
Jim Benton
Brendan was terrific! He checked out our air conditioning system and was thorough.
J Rosen
The best!!! Amazing staff. Helped me fix a problem with my air and heating. Terrific and professional.
Noreen Kemether
The service person was not upfront about Princeton Air not being an authorized Honeywell service provider. The problem was not solved, and the quote for the service was outrageously high.
Samuel Raymond
Top Notch Service ...been using them for over 12 years...
Just another great customer service shout out to Princeton Air. My carbon monoxide detectors were going off, I called Princeton Air , within 20 minutes a Tech was at my house. I will never have another company handle my heating and cooling needs. Thank u Princeton Air. Great teamwork.
Justin did a great service
Brielle Haralson
Horrible people run this place after they changed management. Whatever you do, DO NOT use them for your hvac services. You’ll be better off with a company who actually values their employees and treats them with the same respect YOU deserve.
Virginia Fullerton
My technician Sarab was, efficient and pleasant. I have been a customer of Princeton Air for many years and have always been pleased with their services. Thank you…Virginia F
jean davis
Professional and thorough crew who took their time to do it right. They were knowledgeable, courteous, and informative. I would use them again without question.
Susan Baker
I have a maintenance contract and my AC was sold and installed to me by Princeton Air just 4 years ago and parts still under warranty. My AC went out yesterday and I called first thing and reminded the dispatcher that my system was under warranty and that I had a service contract. The service guy came today which I appreciate. From my description, he was able to immediately determine that it needed a capacitor and replaced the part. He then informed me that for the repair to be considered a warranty repair, they would have to order a part from the manufacturer and in the meantime they would have to take the installed part out and leave me without AC for an indefinite amount of time until they had the appropriate part. I had to pay full price for both the labor and the installed part. Having a warranty and years of paying an annual fee for a service contract benefited me absolutely nothing.