Alaskan Plumbing, Heating & Air

I've seen many ads on Centennial group on FB for air duct cleaning & many people have posted those are scams showing pictures of large piles of debris.

We had Alaskan Air come back & clean our ducts as I was sneezing so much 24/7 despite allergy med daily. 2 men came, laid down plastic & wore disposable booties to protect the carpet, very quiet, respectful, only a couple hours, not a major production at all. Our home is 1650sq ft & they did every room except the bathrooms. $684. I'm so much better & can function again. We had new AC & ducting installed 15 years ago so it was needed.

My mother is 85 years old. She has been using this company for years. Whenever is time to do a yearly check up on her A/C unit. They always make up an excuse not to be here on time. Nor do they not show up to take cake of business. She makes an appointment and they confirm it. But yet they don't show up nor call her. To let her know that they won't be here. She has to call them and find out when will someone be here. It's ridiculous. Then that's when the excuses start.

They drag their feet to get things done and are over priced on job quotes. I had a lot of work done in the past with them that costed well over $30k. I was not happy with a hvac problem I had that was under warranty too. They misdiagnosed the problem. The only reason why I know that is because I hired another company after they’re trying to charge me $1200 on a warranty item. It turned out to be nothing wrong with the unit. Just a power spike that made the unit make a loud noise until it was reset. I had multi quotes lately, and they were always more than better known companies. No savings for the little guy or repeat customers. No value and questionable warranty practices. if you deal with them, get multi quotes from different companies. Ask plenty of questions about the warranty. For example, recharging the Freon is an extra extremely expensive cost under warranty. Because it’s not covered and that’s how they can afford to fix things at no cost to them.

I've use Alaskan PH&A for my Heat & Air, water heater and other plumbing service. However this time the plumber couldn't unclog my tub drain. He suggested a drain specialist. I call them and that company took less than 15 sec to unclog. Unfortunately I have a new plumbing service.

Alaskan Air has been great for me, and I also refer them to all of my clients as I work in real estate. They've been fantastic for all of my clients, including when we need additional AC inspections during home inspections. They're quick to respond, and very quick to resolve any issues. I would recommend them to everyone!!

Many promises followed by a faulty HVAC Installation. Alaskan installed my new HVAC system crooked, so the AC drain leaked and flooded my house, they installed loud, noisy, oversized condenser unit outside that in winter wakes up people sleeping inside in two bedrooms. Alaskan hawks a $250+/yr maintenance plan that doesn’t cover their additional exorbitant costs of parts & labor ($175 for 10 minutes labor using my hose to lightly rinse off the outdoor condenser). Their new Lennox system that should have cost $6500, has ended up costing me over $10,000 in 5 years - not to mention the increased heating/cooling bills from their expensive , noisy, oversized, incompetently installed whole House replacement HVAC system. Alaskan, contracting through Lowes, was a disaster that, like the Titanic movie, goes-on-and-on.

Terrible service and I was a long time customer. After market parts and sloppy craftsmanship on our A/C unit. We will never use this company again. Buyers beware! Use at your own risk!

They replaced 2 units on 2 of my houses within 2 weeks. Great service on both projects. All of the technicians and employees were wonderful. They were able to get our AC units replaced immediately.

We had Alaskan replace our old AC and heater units. We shopped around and they were the only ones who took into account our specific house, rather than just giving us the standard option. They added a return and relocated the outdoor unit, to give us our patio back. The additional charges for those issues were reasonable. There was a problem the first day that knocked out our cooling, but they came back out right away and got it running right. We just had our first maintenance check 8 or so months later with a professional service tech. We have had no problems with our nice new unit or the included thermostat since it was up and running correctly. We are very glad we chose Alaskan.

Upstairs A/C quite working late Saturday evening.
Called Alaskan at 7am Sunday morning. Left my information with their answering service. Technician (Marcel) called me back quickly. He was able to get to my place a lot quicker than I was expecting being it was the hottest weekend of the year. Marcel was very friendly and professional. He had my Unit running by 10am. Repair cost was very reasonable, especially for a Sunday. Thanks again Marcel