Alaskan Plumbing, Heating & Air

WARNING - DO NOT USE THIS COMPANY.

This company scammed me by installing my house’s water softener and told us that my family can drink from anywhere in the house after installation. I asked their technician at least three times, before and after installation, he confirmed yes because the water softener is installed for whole house. I paid for an expensive water softener because of that, but later found out that this company lied to me. They did NOT install for the whole house! I only found out about this several days later when my laundry room was installed a new washer/dryer and found out that the water softener SHOCKINGLY did not install for the whole house. My pets had serious diarrhea from the 2nd day we provided them water from the kitchen faucet and cost a few vet visits. I called this company to request them to correct the install and unbelievably, they declined to fix this, and even did not apologize for this mistake. They kept saying they don’t have other option. They don’t compensate for the mistake they made, and caused me to buy an expensive water softener that installed wrongly (and dangerously if my family keeps drinking from kitchen faucet). The only thing they could offer is to credit the $550 installation fee if we agreed to pay thousands more to change the water system!!! This is an unacceptable way to run a business, it is unethical, irresponsible, even causing potential health and safety issues to consumers. Please do not use this company if you don’t want to get scammed and put your health at risk. Until they admit this is their fault and compensate accordingly, this comment should remain here to warn any potential victims of this company.

We have had great service from this company twice this year. Our fan motor went out in our AC unit in July and Stephen was at our home within an hour of our call. We were back in AC comfort lighting fast. They were back at our home for winter maintenance this week and Stephen once again did an amazing job. He explain what he saw and what we could do to keep our 18 year old unit in good working order.

Alaskan heating and air has performed all of our cooling,heating and air duct services. They do an outstanding job and they are very professional. Tim Vergari did our warranty inspection today for our plumbing and hot water tank and he is very knowledgeable and professional about everything. They are the best! We have used their services for the last five years and we will continue to do so,thank you Alaskan air

Our family has selected Alaskan Plumbing, Heating & Air since late 2012.
They were recommended to us by our landscape maintenance contractor.
After reading online feedback of other Alaskan clients experiences we extended to Alaskan an opportunity to take over our fall, and summer routine maintenance needs (filter changes, refrigerant gas pressure readings, electrical current readings, condenser coil cleaning, etc.).
We have never looked back.
To date we have had the following experience with the Alaskan team as a whole -
They are professional, knowledgable, customer centric, responsive, and respectful of our homes.
I want to express our gratitude, and appreciation for the Alaskan team.
Well done!
We look forward to continuing our relationship across the years.
Once they complete their work efforts all work areas are cleaned

When I got home today, my air conditioning wasn’t working. I called Alaskan and they were so helpful and told me the on call tech would call me shortly. Robert came out this evening and was absolutely great. He was friendly and went above and beyond. My house is back to a wonderful cool temperature thanks to him.

We were really impressed by the professionalism of the Alaskan Plumbing, Heating & Air technicians that we have had. They are always on time and perform their services in a timely manner. We have had our heating and air conditioning check multiple times and find that they do a great job! We would highly recommend Alaskan Plumbing, Heating & Air to everyone.

In 2016, I signed a contract with Robert to replace my HVAC system. Since then I have a maintenance contract with them. They come in the winter to inspect, clean, and check for any problems with the heating system. They come in the summer to check out the AC unit. The dust here is horrible, so they clean out the dust in both units. They also come once a year to do a plumbing inspection, which includes checking water heater, drain, and inspect for any problems.
With the hard water, corrosion is a problem and last year they replaced a corroded part. The techs are always very professional, knowledgeable, and will answer any questions you may have. They all appear to enjoy working for Alaskan, which to me means the company cares for their employees. In turn, they are conscientious and work with intergrity. The last service tech, Luis, was here to inspect the plumbing. He checked the pipes in the bathroom sinks, toilets, and kitchen sink. He did a very thorough inspection. All okay! He booted his feet when he came in the house.
I also appreciate that they call to schedule an appointment, and call prior to arriving. They also call afterwards to make sure everything is okay, and the tech cleaned up, which they always do. Alaskan is my plumber, and I highly recommend them.

Saturday evening, 7pm, 105 degrees outside, I called they sent a Technician, he diagnosed problem, had part on his truck. 2 hrs. later he was done!! Couldn’t say enough about the Technician, courtesy, efficient, polite, knowledgeable. Great Co. thanks for having that kind of service and great Tech’s!!
Did I mention Saturday night 7pm, 105 degrees and responds in 20 minutes!! I’d like to give them 6 stars!
And what about the price you ask? Well if you factor in the temperature & the day & the time, I’d say very reasonable!!

I Have been looking for the HVAC company to replace my old and damaged air ducts. I had one estimate from one of companies. But I wanted a few more estimates. Somehow I found Alaskan company. I was blessed to meet supervisor Chad. He was sincere, honest, pleasant and very intelligent young man Who spent his time to explain about HVAC system and even checked my new air conditioning and heater to make sure they were installed well.

Make a Long long story to shorter, his estimate was very good and I got an appointment for air duct installation right next day. But I wasn’t comfortable to accept the agreement because warranty on materials wasn’t clear. So sadly, I cancelled the appointment on the same night.
Chad called me next morning after he made some phone calls to supplier to get the warranty information for me.
He even drove to my house to show me the email from supplier’s supervisor.
Actually I got the BEST material and labor warranty after I went through frustration, disappointment and doubt on Chad.
I have never met anyone who was willing to go extra miles to help client to get the best warranty and satisfaction. He even saved a spot for my installation right next day with the BEST team of two installers.

Armando and Alex were a great team to work together. They were very pleasant, hard workers and professional. They worked all day until 8 pm. They looked exhausted but they were still pleasant and smiling instead of being grouchy.
They even picked up my filter from their shop when they went to pick up supplies. And replaced it with an old filter for me.
They suctioned each air ducts outlets and floor. They covered with plastic wherever needed it.
Especially Armando was very thorough when he was suctioning each air duct outlets even though he was hungry and exhausted. He even took his time to look for one screw he saw earlier on my drive way. He had to turn on the flash light from his cell phone to find it. He didn’t want me to have a flat tires from it.
And Alex seems to know exactly what he was doing with his skill. He even drew the map of my air duct replacement for the better air flow.

I was very impressed by and happy with their excellent team work with pleasant attitude!!

I also want to thank to Rachelle who was very nice and pleasant whenever I need to call the company.

Overall I feel very blessed with an entire experience with this company.

Chad even referred me to the excellent attic Insulation person!!

Chad, you are not only a great supervisor but also an awesome and inspiring person!!!

I sincerely appreciate you for everything you have done for me with this wonderful experience with New Air Duct Installation.
God Bless You and Your Family!!

Thank you ALL very much!!!

Overall very pleased with Alaskan!!! Above and beyond!!! Jeff was the technician, he showed up professional and very nice. He had the water heater that I purchased from a big box store. And of course no blame to Alaskan, I ordered a different unit than the one I needed. My water heater was very unique and very scarce. Jeff was very quick with a solution. He got on the phone, found the unit and gave me a great quote, I knew it was a good estimate because I had already had other companies come out with offers. Jeff came back first thing in the morning with the correct unit. He had it installed, with running hot water, in just a little over 2 hours!!! I said it before, I'll say it again! Above and beyond!!!