Alaskan Plumbing, Heating & Air

I have nothing but great things to say about this company. Last night my AC went out at 9:30pm. I called Alaskan and Lorenzo was at my house within 40 minutes. He quickly diagnosed the problem and had our system back working in 15 minutes. He was professional, courteous and thorough. I would definitely use Alaskan again and will request for Lorenzo.

After 3 weeks of being out of service, while trying to establish if my quote was the best possible price available. Alaskan did reduce my quote slightly. Still I know I'm being overcharged by double. Research all part numbers on your own with a quick Google search. Then ask how many labor hours that part is expected to install. Make your own decisions based on what is best for your household. My decision is to break a 20yr relationship with Alaskan and share my experience with you. We're not looking for the cheapest parts or service. We just want to ensure we are not being RIPPED OFF! If a part from a dealer direct source costs $68, it's not fair to charge $380 and say that a warranty, labor and service meets the difference in price.

Kimberly was able to arrive for our scheduled visit early, and she was friendly, courteous, very knowledgeable, and explained all things that are or may become an issue regarding my air conditioner. Kimberly is the tech you want for any repairs or any other issues with your air conditioner. I will look forward to her coming back in the future for all things air/heat.
Thank you Kimberly!
Deb P.

This is the 2nd time we’ve had an install from Alaskan (we have 2 units). Our 1st unit went out about 3 years ago and then our other unit yesterday. I think it speaks volumes that we’ve had them install twice. Their techs are professional, respectful & do amazing work. They showed up when they said they would and didn’t leave a mess behind. I seriously wouldn’t use anyone else!

The first HVAC company I contacted could find nothing wrong. A month later when the problem started again there didn't seem to be any urgency by that company to take another look. I called Alaskan and was treated to excellent customer service on the phone by Judy. The technician Matt was friendly, thorough, and fully explained his diagnosis of the problem. Excellent job all the way around.

Nothing but great things to say about the service we receive from Alaskan. Our facility has a mix of both commercial and residential equipment and they keep it humming along with prompt, effective maintenance and repair. Chris has been fantastic in both his fast response and quality work. Would surely recommend you give them a call.

I'm 100% happy with Alaskan. Their tech, Tim V. was prompt. Did a great job, and is very nice. I will definitely be using their service again. I highly recommend Alaskan Plumbing. THANX TIM!

These guys were awesome! They showed up on time, covered all of my floors with plastic so there was no mess, they were polite and totally professional. AND they were fairly priced!

I'm editing this, because it is coming into the summer and I'm realizing how much this system is saving me in electricity. When the salesman came to do the bid, he took a lot of time explaining the system I had and the other levels of AC systems (how and when they turn on/cycle). Based on this info I decided to go one level up from what I had with not that big of a price difference. Compared to last June and July, it looks as though I'm saving about $60 a month on my electric bill.

Thank you for taking the time to explain things to me in an easily understandable way.

My experience with Alaskan Plumbing air and heating has been a Fabulous experience. Joe in the Customer Service department is so unbelievable and great concern about having the job done right. The technicians are also unbelievable with how they perform the job. Thanks Alaskan air. Frankie P

My husband and I are so glad we started using this hard working company. We ended up
buying a whole new system from them and they have given us great customer service.
Matt R. came out yesterday to do a complimentary service check. He was very
professional and we felt we were in good hands with his knowledge and caring
manner. We are so glad we found this company!