Alaskan Plumbing, Heating & Air

Everything about my service call was great. Technician was fast to respond and knowledgeable. They lose one star on cost. Over $600 to replace a blower motor and capacitor. $400 for a $75-$100 motor seems a bit much to me. Especially since they probably get the motors even cheaper then the public can.

Alaska Plumbing, Heating & Air had let a cat into our house while we were away. We presented the evidence in the form of doors being left open for 17 minutes at a time. It is worth noting they were the only people at our house while we were away. Chad had written inaccurately in response to a Yelp review that we said there were other contractors in our house so it could have been them. I'd like to think he didn't say this to lie on purpose but may have been mistaken. Either way, the evidence was not in dispute. Fortunately, Animal Control was able to remove the cat (alive) and the cost ended up being the cost of a $800 rug and the $350 fee from Servpro. Animal Control performed the service for free.

I think what was most enraging was that Chad had suggested that "he didn't know who I was and we were trying to take advantage of him"
First of all, this is what business insurance is for.

Secondly, I own homes in six states and employ close to 10,000 people across my various companies. I didn't get to where I am trying to "take advantage" of local businesses with grand schemes and fictional tales of cats being let into my home so I could try to score a cool $350 and a new rug (although it really did tie the room together)

This is about right and wrong and I will fight for what is right. After reading Chad's misleading Yelp reply I have a renewed sense of duty to spread the word about my experience with this company

My AC went out on probably the hottest day of the year so far (of course) and the day before my in-laws were set to arrive, so I was pretty stressed out. Thankfully Alaskan was able to get one of their techs that was wrapping up with another customer a mile away. They replaced the part and saved my sanity. Obviously very happy with the service.

I had Alaskan Plumbing and AC clean the air vents in my home. The crew was very professional and were careful to keep the area clean. They pulled all the dust out of my vents. When they were gone, I noticed the air smelled cleaner. I would use them again.

I have been very impressed with Alaskan Heating and Air Conditioning. They have followed through with their service agreement and and been very thorough in completing that service. Matt was wonderful and went the extra mile, I hadn't had time to clean my filters and he took care of that for me, it made me feel pampered. Vicki

Thank you for sending Matt to us. He was our hero. Even though it was a difficult job that
lasted several hours from daylight to dark, he persevered. He was knowledgeable, courteous and patient; an absolute credit to your company. Matt fixed the problem and made sure the fix worked well before he left.

I definitely recommend Alaskan Heating & Air Conditioning to anyone with a problem with theirs.

Dominic was very kind and patient as I struggled to ask questions about the company,service maintenance service and prices.I was very impressed with the work that Jobab Mendez did when he came out to service the unit. I was especially impressed in how knowledgeable he was with setting the schedule on the thermostat. All the other service people from other companies did not know how to do it and Jobab just whipped right through it, I'm very happy. We signed up for the service agreement.

Wow! Called Alaskan this morning and they had a tech out a few hours later! Matthew, our technician was very professional and knowledgeable. He took time to explain what was causing our problem with our compressor and then went around the house adjusting our vents. Great company and will refer our friends and family in the future!

Robert has been very proficient in explaining the issue and troubleshooting in what appeared a tricky issue that was tripping my air handler breaker. He provided fantastic service and I have been very satisfied with his service. I highly recommend Alaskan for the touch jobs in the Nevada heat.

The Technician was knowledge and polite as well as clean. He put shoe covers on every time he was in the house and cleaned up the dust that fell from the attic after his work was done. He also explained to me the optimal temperature settings of 78 when out, 76 when home and 68 at night and said this should help reduce our electric bill.

I am very pleased with the service I received from Alaskan and wont hesitate to use them again!