Alaskan Plumbing, Heating & Air

I have used Alaskan Heating & Air through 2 AC units...a long time now. Today my repair service was completed bt Steve, who I have had for my maintenance checks recently. Steve is so good at his job and took care of me like family. My compressor was toast and it was replaced ASAP with no fuss, no bother and a more than fair price. Ibhave the service program so my savings more than compensated for its cost. Steve is a prince among men. He is courteous, patient and kind. A rare find these days. Thank you Alaskan!!

Alaskan installed 2 new HVAC units in 2021. Highly recommend them to everyone. Competitive , top quality work, no games, no sales pressure—they do what they say and are highly reliable, something rare in todays time. Customer service/scheduling person is great when you call. Easy access to their accounting dept. We bought the maintenance contract for 10 years. Techs are well trained and could answer all of my technical questions. If you want a highly responsive company and want to work with great trades people—techs, front and back office and even the sales guys— Call Alaskan!!

Had my yearly maintenance service done on my AC. It's had to find companies these days that don't have an agenda but I have to give a huge shout out to Marsel at Alaskan. Professional by all means but also personable, transparent and honest about what I needed to have done, which he took care of right away at an affordable price. Kudos to Alaskan for having one of the best technicians around.

Excellent customer service. Every technician who visits our home for twice-yearly maintenance is professional and pleasant. Marcel visited yesterday and, as usual, was terrific. We recommend this company very highly.

I was very impressed with the technicians at Alaskan!

Tim did the maintenance flush and check on our water heater. He showed me the sediments in the drained water and thoroughly explained everything to me. He was very professional and polite!
Our drain in the shower was clogged and he took out all the crud he could reach. It worked and there was no charge for that because he didn't have to use the auger. It was so nice he offered to do that!
He did an excellent job!

Chris was out to do our AC Maintenance. I liked how he cleaned the small electrical box and checked all the wires. He sprayed some special cleaning solution on the AC before hosing it down.
He was very professional! Very thorough inspection I liked how everything was explained to me.

I will definitely use Alaskan Air again and ask for the technicians that just did our services!

Tim and Matt came out to service my hot water heater and inspect my water lines and went above and beyond in their service.
Then today I called and spoke with Andrea (very friendly and helpful) about a pilot light issue and she got me on the books asap. We managed to fix the issue ourselves, so I called back and spoke with Kayla (also very friendly and helpful) to cancel. She canceled it immediately (no kind of charge) and offered to refund my payment immediately.
Overall I have been extremely happy with Alaskan Plumbing for several years now. I highly recommend them!

Alaskan put in my HVAC system some years ago. I also have a service contract with them that has them come out every 6 months. On my last service visit they missed something and I informed them accordingly. The next day I got a call from one of the owners. That call lasted for 35 minutes. At the end of the call, he asked me to see if they could turn the relationship around. As a result, I contracted with them to redo my AC/heat venting in the attic as I have a 35 year old house and it was the old decaying R4 insulation. At the same time, I asked them to redo my plumbing: shutoffs for all of the bathrooms (there are 4 bathrooms) utility sinks, new outdoor faucets, replace the anode on the hot water heater and put in some ‘T’s’ for hot water circulation(there are 4 bathrooms).

Their organizational skills, processing, professionalism and throughput was incredible to watch. There were 6 guys on the HVAC crew and they worked from 9 AM to 9 PM to get that job done. The plumber then came in and worked for two solid days to get all of the plumbing activities done. I have to admit I threw them some curves as I kept throwing more and more plumbing tasks while he was here.

Conclusion: I have worked in Quality Assurance for 40+ years. We have a saying: “The next best thing to getting it right is making it right.” Use Alaskan. They provide a solid, dependable, efficient service with strong expertise, professionalism and good pricing. They will walk the talk. If you have an older house, like I do, consider a ‘makeover’ by updating your HVAC and plumbing with them.

The first contact with Alaskan happened after my garage flooded from a water heater tank that failed. As I searched for a plumbing company I remembered their bill board so I gave them a call. They were very fast in the response and within 24 hours of first contact I had a brand new tankless water heater installed. I was shocked when they arrived when they said. In discussions with the Service personnel I discovered that they had a service plan I could purchase to have my a/c and heat checked every spring and fall I liked it was a good deal and what I really wanted. We wound up purchasing two new HVAC systems from them. Once again they arrived when they said and made sure I understood how everything worked before they left. Alaskan is the best contractor I have ever interacted with. We have two other a/c units that will need to be replaced and with out hesitation I will use Alaskan again. I felt my needs and satisfaction were important to Alaskan.

Courteous, quick response and professional. Our technician, Angelica was super informative in terms we could understand, didn't try to upsell and completed work efficiently. I have used Alaskan for both our air conditioning and heating systems - they are our vendor of choice! I highly recommend this full service company!

My air conditioner stopped working and I called around to see if I could get someone to come look at it. Alaskan had someone available same day. The tech arrived clean and well dressed. After going through it I was worried he would try to sell me on a new hvac system since mine is older. He said the motor was out and that we could just replace the motor since the rest of the unit was in good working condition. He ordered the part and next day came and installed the new motor. I had cool air blowing in no time. I would definitely recommend Alaskan air and give Robert, my service technician 5 stars.