Nevada Residential Services Air Conditioning & Heating
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Online estimates
- Onsite services
Nevada Residential Services Air Conditioning & Heating Reviews - 100
5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lake Mead Diver
Residential Services Air Conditioning and Heating
I normally do not write reviews, especially long ones, but this company really impressed me with their quality, workmanship, and customer care.
We had two 18-year-old HVAC York 4-ton units that were working but showing their age replaced in December due to concerns over the HVAC supply availability and the expected major costs increases for 2023 due to the new Federal regulations. After checking the reviews and costs of various manufacturers and installers we decided to go with Residential Services Air conditioning and heating. Spoke with Nikki who scheduled an on-site appointment. Tim and Lawrence came out and did an inspection to determine what would be needed. At this time, I asked if it would be possible to upgrade our system to two 5-ton units with a SEER rating of 16 or greater. They told me that it would be possible but extra ducting and a return would have to be added.
When I received the quote, I found it to be very reasonable when comparing to other estimates that I had received with lower priced equipment. We also discussed the NV energy rebate program (contractor only) and the various payment methods (cash, credit card, monthly installments).
Installation day was great, we previously cleared out the areas where they would be working. The crews came in with slip on booties, laid down plastic sheeting wherever they were working and went at it.
The entire job took one long day, but when they were done, the crews did a great job cleaning up as much of their work as they could ( working in the attic creates a lot of dust that you can’t control, but we had already scheduled to have our carpets cleaned anyway).
During the installation, the Senior technician Chris was constantly checking all of the work while I was photographing whatever I could.
Chris then walked me through everything that they did, showed me how to set up and use the smart thermostats that were included, and tested everything to make sure that they were in working order.
Turns out that one of the A/C units had a slight vibration when compared to the other unit. Found the problem, ordered the OEM factory parts, and installed them the following week. Fixed.
A few days later, Emilio, their handyman came out to repair all of the attic access drywall damage. This guy’s quality of work was more like that of a carpenter. Texture coating and color matched perfectly. Afterwards, Tim called to see if everything was working OK, that I was satisfied with the work, and to call them if I needed any follow up. He was especially remindful that I call them for a spring service appointment to make sure that the A/C units were working at their top efficiency.
It's been over a month now and the heating side seems to be working fine.
Over the years I have had to I have seen a lot of contractors on both sides of the spectrum and these guys are definitely on top of the game.
bonolo klaws
Timur and his crew did an amazing job in providing emergency hvac repair services for me. They reacted and sent the repair team despite the fact that it already was almost 10PM. Technicians came very quickly, inspected the heating system and gave me a thorough explanation as to what was wrong with the furnace and suggested various options to fix the problem. In just an hour my furnace was working as it should. The price was very reasonable. Many thanks. Would recommend their services to everyone.
Ruari Briar
Thank you very much for your timely help. It’s not every day that you find yourself in a situation where the air conditioning system in your house suddenly breaks down. Especially when you have a house full of guests at this time. I am very grateful to the guys for the fastest possible response to our request for emergency repair. Other companies offered, at best, options for the next day, but the Nevada Residential Services agreed to help us and were able to organize a trip to us as soon as possible. 2 hours later our air conditioner was already working again. Thanks again. Now I am your regular customer!
Beauty Khanyisa
One of my tenants happened to stay with no heat a few days ago. Friend suggested Nevada Residential Sercvices for furnace repair and i called them rightaway. They responded fairly quickly. We scheduled an appointment for that same day. The tech guy came in time, and fixed the furnace! Price was great! I highly recommend these guys. They are not looking for a way to fill their price, but simply quickly, well and efficiently do their job.
Isago Maseko
Highly Recommended! As a property management manager in Las Vegas i know well how to distinguish a good HVAC and Plumbing contractor from a mediocre one. Nevada Residential Services and their team of air conditioning, heating and plumbing experts who i had the experience to work with are all very honest, trustful and reliable people. No matter if its a simple seasonal maintenance or emergency repair they are always ready to help and the work finished on time. The prices are also very competitive. It is of utmost importance to be able to trust who we work with, and who we recommend to our clients and in this case we can safely recommend NRS to anyone who needs a quality air conditionin, heating or plumbing services.
Zamashiya Hadebe
I have been using them for HVAC and plumbing. Totally satisfied. Solid Air Conditioning and heating company, with exceptional customer service. Tech guy had a great problem solving skills and overall was quite helpful. Will surely hire them again in case of need.
Bobbi Lauderdale
My air went out late Monday afternoon on a holiday. They got someone out within 45 minutes to an hour. Fixed the fan at no charge to get my mom and I through Monday night and Tuesday. They came out bright and early Wednesday. The two installers were so nice, laid down floor runners from door to attic area, just worked so hard. Cleaned up after themselves even brought a little vacuum. The gentleman that came to clean up out front and collected the money also great . I was not home when quality control came out but my mom started he was very nice inspected everything, was on time. The two guys that came to paint around attic not impressed with them. I was not home for them either, but they dripped paint on my wood floors tracked in it clear through the house to the front door and never cleaned it up. I spent this morning scrubbing at the paint and trying to get white paint out of the wood grain of my floors. I am happy with how quickly they handled everything, how quiet the unit is now, I am sitting enjoying the cool air now as I rest and cool down from cleaning the paint. Thank you
Aubrey Marshall
I'll be honest, my AC was making more noise than my neighbor's rock band. But this HVAC contractor silenced the chaos and brought peace back to my home. I'm so grateful for their quick response and timely help. Charlie is a great guy, he showed great skills and expertise in air conditioning, and also fantastic sense of humor! Would recommend!
Ewen Vihaan
I'm tired of sweating in my garage, in the summer I have it almost like in a sauna. Finally made up my mind and decided to install Ductless AC there. A friend recommended these guys, for which I am very grateful to him. The guys offered a decent system and it was relatively inexpensive. We chose a day and time that suits me in advance. They did everything in the best possible way, the team arrived on time, quickly installed everything, connected it, launched it and checked it out. The techies cleaned up after themselves the whole mess that was formed during the installation, for which special thanks to them. Good experience, good team. Thanks to all!
daniel edwards
Nevada Residential Services has some of the most competent and professional technicians in the business. They are very informed and take the time to explain technical issues in a way that is easy to understand. They’re prices are fair and I believe they work really hard to keep providing the best service at affordable prices. I strongly recommend Nevada Residential Services. You won’t go wrong if choose them.