ThermalPros Heating & Cooling Inc.

Great company to work with. Customer service (Angela) and technician (Sean) were both excellent to work with as well. They were on time, found issue and was repaired immediately. I would definitely use this company again.

I highly recommend John and ThermalPros Heating and Cooling. I am 100 percent satisfied with the work that was performed. I will certainly call upon them again in the future.

Thermal Pros is a top-notch company. Updating an 80 year old house has its challenges but Thermal Pros brought my home into the 21rst century! They are competent, professional, timely and fair with pricing 😊.
I have no worries with my heating and cooling anymore!! And Angela in the office is the very best!!! I’m not easy to please and I highly recommend this company 👍🏻💯‼️

My review will not be so glowing. We purchased our furnace and air conditioning unit from John at Thermal Pros in 2008. We have had it serviced every year to make sure it would continue to work well. My furnace decided to quit a few days ago. I called Thermal Pros and they sent a tech out who spent 2 hours not finding anything. John then came out and decided the problem had to be my Nest thermostat. He fiddled around and got it to work. It went out again that night. The next day he replaced the thermostat, got it running again, and again, it quit running that night.
The third day, he decided that a board needed replacing. He replaced it, and again, the furnace quit running that night. I gave him the weekend off and used space heaters. I called Monday morning and spoke to Angela (who is the best thing to ever happen to this business). After speaking to. John, Angela called me back and said that John said that he would not be coming back out! He dumped us, after being good customers for 14 years, and made the receptionist tell us!!
I called another company. In 20 minutes he told me that John had replaced the wrong board. In less than an hour, he had fixed the problem, and put my Nest thermostat back on the wall and connected it. Our furnace is still running.
I will NEVER use Thermal Pros again.

If you're looking for an honest company, with a hard working, knowledgeable team of technicians, this is the one! I've had multiple types of service calls; from servicing the old system over the years, replaced my hot water tank last summer, and recently replaced my full HVAC system.
Outstanding customer service. Competitive pricing. On time, as promised, every time.
As a bonus, Angela is the best to deal with - professional and friendly, every call.
Highly recommend!

This is the BEST HVAC company. They arrive same day and are able to make repairs. Best service and most professional team!

Our AC unit recently stopped cooling our home and we called around to a couple places, we immediately liked the professionalism and kind demeanor of Angela on the phone so we called them out to look at our unit. We found out all the freon had leaked out and discussed our options with John. We were kind of already thinking to replace anyway and John affirmed that'd be the better option, but didn't try to push anything on us. The next day (day of this review) Sean and Santos came out to install the new unit. Sean was very polite and answered our questions, and they did an excellent job with the installation, and even corrected some issues with the previous installation! Will DEFINITELY call ThermalPros again.

John the owner committed to a job started it left and never came back called him a bunch of times on his cell he will not answer or call back I called his secretary a bunch of times left messages with her, she keeps saying I don't know what his deal is, bad company stay away I really thought they were good I used them on several jobs before, don't know what happened to them been heari.h same stories from others as well, like taking deposits and not return BE CAREFUL

A+A+A+.......Simply the BEST! Customer service is incredible.Thank you Angela, John and Crew!

The techs did a great job on our new furnace. The customer service was excellent.