ThermalPros Heating & Cooling Inc.

I have to say, this is definitely one of the most professional heating and cooling companies I have ever dealt with. My 20 year old A/C unit was not cooling and on the referal of a friend, I contacted Thermal Pros. Angela answered the phone and set up a service call for the next morning. The tech was at my home at 7 am the next morning and offered up my options. My system was low on coolant and when it comes to A/C it means I had a leak somewhere in the system, most likely in the coil. He recommended replacing coil and a/c unit, but also stated he could just add coolant to system and it may give me the summer before leaking out again. No pushy sales tactics here, just a honest opinion. Since the furnace was original to home as well, I asked for a quote to replace both. The price quoted was fair, but the time frame to perform the installation was AMAZING! He assured me he could be out there the next morning and have both units replaced and by doing both I would qualify for a $200 federal tax credit and a rebate of $900 from the utility companies. At 7:30 am the next day, the owner John and his crew were out and by noon they had new high efficiency units installed, they even did me the favor of hauling away an old water tank from my basement that I had replaced a few months earlier. This company was a pleasure to deal with and I would highly recommend.

Honest and Wonderful customer service with fair pricing. We have the service plan that Thermal Pros provides and it is the best investment. Everyone is wonderful from the owner (John), Office Manager (Angela) to our technician (Sean)! I highly recommend them for all of your heating and cooling needs!

We had a furnace problem complicated by a bad installation job from the original builder. John came out, diagnosed the problem, and fixed it. He was prompt, clean, and very fair with prices. He is very knowledgeable, and good at explaining the situation. Our experience with ThermalPros was awesome from the first call (spoke with Angela) through completion of the work. We HIGHLY recommend this company!

My wife and I was very impressed with the professionalism, neatness, and knowledgeable service member from Thermal Pros Heating and Cooling. I would recommend their services to anyone. Excellent job.

They have been there for our two buildings!

John was so helpful and polite. He did a great job in an extremely timely manner. 10/10 will be a repeat customer.

We recently purchased and had a new furnace installed by ThermalPros, the installation was quick, clean and the installers were very courteous. With all the choices available the decision can be quite confusing, but John took the time to explain all our options and what made the most sense for our home and budget. They were very prompt with all their appointments and everything is working just as promised. Angela helped us set up all the appointments and helped us navigate our payment options making everything simple and easy. I highly recommend ThermalPros!

Jeff was extremely knowledgeable and thorough. I appreciate him taking the time to explain everything to me and answer all my questions. Highly recommend!!!

John Pilot, the owner, is very knowledgeable with the services he provides, from generators, furnaces and air conditioners to water heaters. He will give you a fair price and great installation service. Once you make the correct decision to go with Thermal Pros you must join their Service Contract to get your biannual check up on your furnace and air conditioner. Angela, who runs the office, is the most pleasant and capable person. She will call and remind you of your next inspection and will make sure she works with your schedule. If you are fortunate enough to get Sean as your serviceman you will be impressed with his kind and very efficient manner. What a great crew! You will not regret your decision.

Thermal Pro came out to do a routine checkup on the air conditioner as part of the service plan that they offer. They were very easy to schedule and were very professional and courteous. The technician Sean was very knowledgeable. I highly recommend them.