Jacobson Heating & Cooling

Great, professional service and installation. Fair and upfront pricing. Installers Mike & James took good care of our home moving everything in and out of the basement. Everyone was concerned with correcting a couple different things installed incorrectly on the previous furnace, not because of any extra charges, but to make it right.

Started with a great experience with Jeff. He assessed our situation and needs and gave us options, Jeff is not high pressure, based on our needs he actually talked us out of paying unnecessarily for a variable speed motor option, again based on our needs, he also advised we didn't need to replace our A/C at the same time, no other company we spoke to made those suggestions. And finally when he realized my wife and I were on the verge of making a decision he left the room to give us privacy to discuss.
We weren't an emergency, but he had availability the next day which was very convenient for us, our install team was Mark and James, they arrived promptly as promised at 8.30, there was a very polite introduction and run through of the scope of the work, we gave them access via the back door and left them to it, as promised they were done before 2. Clean up was good and they gave me a basic run through of the new furnace before leaving.
It's only been a couple of weeks but we love the new furnace. We bought the Daikin 96% 2 stage gas valve, while replacing our furnace we wanted to make sure we got comfortable and even heat distribution. Per Jeff's recommendation we got what we wanted, a super quiet system and a more even heat throughout.
Also, pricing of the various options was the out the door price and that's exactly the price we paid upon completion

Rich and Tony are great to work with. They are very transparent, responsive, respectful, and do not try to sell you/upsell you on things you don't need. Rich found the root issue with our furnace that was easily fixed / much less expensive than what two other companies recommended we do. I highly recommend Jacobson and Rich specifically as a technician!

Jacoson’s was very responsive to our furnace issue during the blizzard and cold right before Christmas. They came out right away and assessed the situation and got us working again. Tim and Ross did a great job removing our 20 year old furnace and installing a new one the very next week. We would highly recommend Jacobson‘s for any of your HVAC issues.

Fantastic experience from beginning to end! The service from the first phone call to the install completion was perfect. Really, it was perfect! I want to thank the install crew, Mark and Michael for there quality of work, their knowledge and their professionalism. We had three estimates done and Jacobson's was most competitive. I highly recommend this company!

Owner Jeff was professional, personable, and explained billing, rebates, and heatingoptions. Installers Tim and Ross were efficient and experienced at their work. Highly recommend!

As a company they carry a very high standard of service and professionalism. Most recently Kevin was here and took great care of my furnace and humidifier, the unit is older and they have kept it running in tip top shape via annual maintenance. They always make a point to answer questions and explain beyond expectations. Very happy with them for both AC and furnace maintenance and recommend them to family and friends.

Mark, James, and Rich did a fine job with the removal and new install of a Daikin heating and AC system. Professional and well spoken with answers to questions.

Greg and David were the technicians that installed my central AC. They were on time and did a great job. They made sure I knew how everything operated, gave me information on maintenance and just made sure I understood how to operate and care for the new unit. Very happy with everyone else I spoke to. Highly recommend them.

Greg, Mike, Carl, and Matt were our installers. I was highly impressed with their professionalism and knowledge. I loved the fact that they brought in clean mats that covered all of the areas they had to travel in the house. I have never experienced a team take such care to leave our home as clean as they found it! They also problem solved running gas and electrical to a crawl space. They finished the heat to our home in one day and returned briefly the next day to complete the fabrication of a part for the furnace. We are so pleased!