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Golden Rule Plumbing, Heating, Cooling & Electrical Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nichole Redd

The phone technician did a good job on taking my information. This was the first time I’ve gone through this process so I was pleased. David was knowledgeable and transparent about my furnace issues. He made recommendations but admitted the ball was in my court. Tom, sales rep, showed up within 20 minutes to review my options. My new furnace will be installed within 24 hours!
A very smooth process and I didn’t feel taken advantage of. Both David and Tom were professional and friendly!

prem samuel

Brian did an awesome job reviewing the heating and cooling system at my home. His recommendations to keep the air quality clean inside the house in all seasons seems to be worth it due to the concerns with my sons dust mite allergy! He is professional, experienced, explains technical details clearly and easy to understand. I recommend him for high quality work!

Timothy Quick

Very professional and knowledgeable involving geothermal systems. Installed manabloc system for water fixture isolation. Fantastic service. Would highly recommend to anyone needing mechanical or electrical work performed. Thank you so much to everyone at Golden Rule

David Kyle

Even though we received bad news about our central air system Shawn from Golden Rule was helpful, courteous and understanding. Because of a bad job on the install from a different company and now out of warranty we have a hefty repair bill. Eric at Golden Rule made it possible with easy quick financing to get the needed work done now instead of waiting and suffering through the coming July heat. The crew from Golden Rule came out the next day and got the work done and explaining each step of the way. I give them high marks for their great customer service attitude, courtesy and going the extra mile.

Keith Black

As much as I hate getting home repairs done, I have never had a bad experience with the technicians at Golden Rule. Always professional and knowledgeable. Most importantly friendly and personable. Jonathan had big shoes to fill in my mind, considering the past technicians I have had experience with. He’s raised the bar. Jonathan thank you, and please thank your team for me.
Keith

Larry Quijano

Michale was very professional in his his work and easy to understand in explaining what was was going to do. He replaced two saddle valves with better quality valves. Although it was a bit pricey he did an overall superior job. Thanks Michale!

Conrad Coniconde

Alex was very professional and very knowledgeable about his job. Explained every detail of each step in the inspection process and then the results of the inspection in great detail. Gave a thorough explanation of the costs that were involved and then obtained more discounts from his office. The biggest thing I was impressed with from Alex was that when he found out that I was a Veteran, he immediately called his office and got the Gold Club membership fee waived. I was very impressed with Alex and will recommend him to anyone in need of his services.

David Hamilton

Golden Rule answered my call and had a team out immediately. Everyone I talked to was kind, competent, and efficient. Royce, the team leader, performed quality work with great attention to detail. I will definitely be using this team again in the future! In one day they installed our water softener and filter, tested our water and set our softener accordingly. Royce also installed a back flow system in preparation for our irrigation system to be installed. He was very thorough in both his work and in explaining everything we needed to know about the systems we were having installed. I would highly recommend him and his team for any job. We will definitely be back!

Barb Wishman

Michale was friendly, polite and professional. He took the time to make sure he understood exactly what we wanted, did excellent work, and went way above and beyond to clean up the whole area when he was done. We would recommend him to anyone who has a plumbing need.

Andrew Fagervik

Michale was on time, professional, and thorough. He was very straight forward with what needed to be done. He performed the work in a timely fashion. There were no surprises, he showed me my price options before the work began. Excellent service!

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