Ray's Heating & Air Conditioning

The technicians were very polite, knowledgeable, and efficient. They arrived within the timeframe of the appointments, and they were equipped with the proper tools and filters to perform the maintenance tasks. In general, I am very satisfied with Ray's products and services.

When my AC gave out during a heat spike, Ray’s got me on the schedule within a day of my call. Brian diagnosed the AC issue and fixed it on the spot. Also helped me with best options for replacement when my aging system gives out. Recommend highly!

Luke Thompson was very courteous and professional. He kept me informed during every step of him being at my home and answered all of my questions.

Fast, accurate, professional and clear up front cost explanations! Luke came out on an emergency Saturday call to fix our AC unit. He was on time and clear about what he was doing and what the appropriate cost would be. Will use again!

We've used Ray's for maintenance for several years. We recently needed an unexpected repair. Ray's was very responsive - it'd easy to contact the office online, and the technician did a great job.

We’ve been a customer of Ray’s for over 15 years. They’re very knowledgeable and are quick to come out if we’ve had a problem. The office staff is friendly and always gets back to us in a timely manner. When it was time to replace our heating & air unit we knew Ray’s would be getting our business.

I've been very happy with Ray's service since they installed all new hvac in my house. The techs are friendly & courteous.

Knows the person who I bought my house from knew my AC unit was bad told me he would give me records so I could prove it in court but when court came up he backed out. Brian is not honest let the lady before me lie and had proof that could have helped told me he would help the backed out that's a liar in my book

Ray’s installed my system back in 2009 (previous homeowner). When my heat pump went out a couple of months ago, I had a couple of other companies come out to assess the issue. They believed it was an airflow issue that likely took out my compressor (see picture), which was less than 10 years old. I called Ray’s, spoke with Mark, in an attempt to understand why they did not register my equipment (which comes with a 10 year warranty). I was first told that it wouldn’t have mattered because ‘the warranty reverts back to 5 years after a transfer of home ownership.’ I confirmed this was not correct after calling the manufacturer, American Standard – the 10 year warranty remains in effect for one transfer of ownership. I brought this to Mark’s attention, and still do not entirely understand why they choose not to register their equipment. Out of the four other companies I followed up with, they all register their equipment. When it was all said and done, thousands of dollars were spent replacing the heat pump.

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I'm so glad a friend recommended Ray's, my geothermal system had quit working. I had originally called A-Plus Derr their tech didn't troubleshoot the problem correctly and then proceeded to charge me $600 for his mistake, the problem was a leak in my ground loop they wanted $2200 to fix the problem after charging me for their mistake. I told them their price was insane. Ray's came to the rescue, I described the problem over the phone, they showed up the next day with the parts and had my system flushed and working that afternoon and charged me a fraction of what A-Plus Derr quoted. Rays has a customer for life after this, we will recommend to friends and family.