Bartlett Heating & Air Conditioning

Really happy with Bartlett Heating service. Just had tech Sam over for annual HVAC check and maintenance. Sam was very thorough. He took the time to explain what he was doing and why as well as answer all our questions. Our family puts it's trust in Bartlett Heating and Air

Air went out late yesterday, It was a warm night for us, Ramona took my early phone call. (Wanted to support our Bartlett Businesses) Vince texted within 10 min after my call with what time a tech would be out today. Brian and Matt came out, Both so kind, professional, on time, & explained everything to me in detail. So impressed! Will definitely call for anything in the future! Thank you, for having such a wonderful staff..

Was very impressed with service. They came out the same day I called. Matt was very personable and professional.
I will use them again.

I cannot say enough good things about this business. From Laura answering my phone calls and getting everything set up, to Vince coming out and providing the quote, to Sam, Sam, and Leo doing the install. Everyone was friendly and easy to work with. Vince’s quote is what sold me. He explained to me what I needed and why I needed it. When he quoted gave me the numbers, he said this is the price for the furnace, this is the price for the air conditioner, and this is the price for the humidifier, and if you need to finance it, just divide that price by 24. There was no extra in the price. Everything was very straight forward and I was not treated like an idiot, unlike some of the big advertising companies did. The install could not have gone better and they finished exactly when they thought they would. I would highly recommend Bartlett heating and air!

We had called out several providers in the area for quotes. The first one gave us a whole horse and pony show and wanted close to $15,000.00 to replace the AC, furnace and hot water in a 1,500 sqfoot townhome. The second company we had used before for maintenance but still was on the high end. I poseted in a neighborhood FB group about the quotes we had received to see what the average going rate was and people indicated that they were kind of high and recommended other companies. A few people recommended Bartlett so I started doing research and was blown away by the reviews and called them for a quote. Bartlett came out for the quote and didnt do a whole big show and was very reasonable in their price. We ended up going with a separate plumbing company for the water tank and we were telling him about the companies we had come out. Turns out this guy knows Vince and spoke very highly of Vince and the company... so we took that as a good sign and we decided to go with them. 2 weeks later, one of the original companies decided to drop their prices but it was too late... we were sold on Bartlett! From Laura in the office, to the guys who came... everyone was amazing. The install went without problems, they showed us the new equipment, walked us through them and the Ecobee. They hauled all the old materials away and cleaned up their mess (minus one spot from the install of the thermostat I had to ask them to clean up the wall debris before they left), but we were very impressed!! Hopefully we wont have to call them again other than the routine maintenance! Highly recommend from the friendly service to amazing prices.

The technician showed up on time, was very professional and thorough. Best company I’ve found for my HVAC needs!

Professional. Timely and within hour window stated. Bartlett Heating & Air Conditioning did some maintenance on the heating system. Very satisfied with the overall experience and would use them for further maintenance and will be the first to call if I need a new system.

These gentlemen were on time and finished the job quickly and efficiently. They were polite and professional, and were happy to answer any questions. So happy with this transaction! I highly recommend this company. Laura in the office was also lovely, and made sure my installation was performed as quickly as possible.

Once again quality, local service provided. Easy to schedule. They showed up when they said they would and solved the problem.
Very satisfied customer.

These folks provide fantastic service. The technicians are knowledgeable, friendly and efficient. I highly recommend Bartlett Heating & Air. The best HVAC company around.