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Thompson & Thompson Service Group Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jatoca5

Maintenance Technician Chris Alston was professional, knowledgeable, thorough, and explained in detail, the work he performed and answered my questions in a kind and helpful way. Mr. Alston is an asset to the company.

Bill Beasley

Called in the AM and service with parts completed before 4pm same day.
Great service, good advice on a maintenance plan all at a reasonable price.

Stacey Lazarus

I couldn't be any more pleased with the service and I got from the electricians, very fast and completely reliable!

Tyra Edwards

What an awesome job Logan did on servicing my system, scrubbed it clean and everything!! Very impressed w these people and will use again!!

Sean Hudson

Very quick, they had a tech at my house at 11am the next day after my late evening online request. Chris was very professional, very knowledgeable, and very forthcoming with everything he found and did. I'll definitely be keeping any future plumbing needs with Thompson & Thompson. A+

Charles Gambo

Called Thompson &Thompson @8am with a water main leak under our driveway. They were here within an hour and finished bu 1pm. Other companies wanted to tare up driveway. They replaced line without having to do that. Saved $3000. Tim L. Was extremely nice and professional. Incredibly hard working. Great company!! Will use from now on.

Kayla Ours

We have had to have multiple electricians come out but, after finally calling Thompson and Thompson our problems were fixed. Cory our Tech was very professional and took his time. He explained everything and made sure before he left that everything was working right and we are happy.
Very kind and personable. We will call no one else for all of our home needs all thanks to Cory! Thank you!

Karen Staines

A technician, Damien, responded at 10:30pm on New Year’s Day. He determined the problem- broken water pipe due to the cold snap. Lance and Damien returned the following morning to continue the repair. I highly recommend them, as well as their dispatcher who could hear that I was in panic mode. Thank you.

Christy Sauers

The electric toilet/bidet in our son's room had become stubbornly clogged, and despite our desperate efforts, would not flush properly. This was extremely distressing as it is difficult to find someone familiar with the proper care of our type of toilet.
Enter Thompson & Thompson and the amazing technician Peston. Within 20 minutes, he had miraclously displaced the toy or whatever it was my five-year old had decided to flush away without damage to the mechanics, computer system, or any other part of the toilet.
From my first call to the service center, their knowledgeable staff assured me that they would be able to resolve the issue. My appointment was scheduled quickly. Peston arrived on time, after calling to make sure it was still convenient. He was neat and I am pretty sure he left my bathroom cleaner than he found it.
I will recommend Thompson & Thompson to anyone who will listen. Five stars.

Charles Faris

Best service from a plumbing company I have experienced. They are on time and know their business. Very electronics savvy, too.

Adding to my earlier review in regards to the recent electrical work from Bobby, Sed and Erwin. They added a new outside panel to my house. Very speedy and did it right.

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