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Wade Heating & Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
plexibass

we have been using WADE HEATING AND AIR since the day they were founded. always honest and always quick if we have a problem. the tech we had yesterday, Jim Orr was a super nice guy and i mentioned to him that although I am selling my dads house, I would be setting up a new account with them for my new house that I buy. You want the best company, USE WADE HEATING AND AIR!!!
FROM DAVE TAKIS

Jim Mudge

Wade Heating and Air Conditioning and their service techs, (especially Jim Orr) are always courteous, professional, on time and take their time to answer all the questions I have about how the HVAC systems work. They have kept our system in perfect running condition for 18 years. Wouldn’t think about calling any other HVAC service.

William Segal

Jim Orr is the best. He was on time, pleasant, professional, and patient with me being in a wheelchair. Everything checked out fine because we have service every six months. We have been with Wade for years and we have always been most pleased.

Tammie Johnson

Fast & Thorough Service / Affordable Rates!!!

Our furnace went out on the coldest day of the year. Although their schedule was filled, WADE found a way to fit us in. Our technician, AJ Baines, was excellent. He took the time to explain exactly what was wrong. He provided a quote and once I agreed, he fixed it promptly. There was no bait and switch or any other foolishness that I had experienced in the past with other companies.

Top notch company - very professional staff from start to finish.

Donald S. Cook

Jim Orr is a good example of the service we get from Wade Heating & Air Conditioning. He is curiously, on time and give good tips for maintaining our HVAC system. I look forward to working with people like Jim Orr.

Felton Lewis

Wade Heating and Air and Charlie Bailey are simply outstanding. I would caution anyone that is evaluating home warranty service providers to protect their AC and Heating units to just put their money in the bank and call Wade Heating and Air.

Working with Charlie was like working with a experienced HVAC coach who could quickly educate you on what other technicians failed to do, and then review all the possible issues, and identify the root cause within minutes. I have purchased maintenance agreements with HVAC firms in Atlanta, but it's a thinly disguised way of generating leads so they can sell you a new unit. Charlie focused on completing the tune up service I ordered and then identifying the root cause. I never felt like he was here to upsell me, or scare me with ridiculous repair estimates into purchasing a new unit.

I learned from Charlie that the HVAC industry is not regulated and nearly anyone can get a license and be in business without any journeyman experience or even on the job training. My advice to anyone with AC or Heating issue is to engage with Wade and their team and trust that they are focused on identifying and resolving the issue. If it's time for a new unit, they will advise you accordingly.

Hats off to Wade Heating and Air and to Charlie. I was very "hot" at the technician that the home warranty group assigned, and their escalation process was horrible, but after calling Wade and working with Charlie, I can vouche that this was a very "cool experience".

Mike Ellis

Tim has been awesome with our home! He came out when we had an issue with the AC in the attic, and corrected it quickly and solidly. He's very professional, and communicates the issues clearly and precisely. I have used many other HVAC people, but none compare to him.

James Nelson

On a referral, we called Wade for a second opinion/quote for a new furnace. Not only were their prices very competitive, but the employees were very knowledgable - and quickly identified the source of our problem - going one step above what was expected. We can highly recommend Wade based on our experience with them.

Fred Boyd

Doug came out and fixed my HVAC unit which kept cutting off. 40 years experience pays off he knew exactly what to do and was in and out of here and gave me good recommendations on how I can prevent future issues like this. Can’t be any more happy. Thanks Doug and Wade.

Shayna Gaspard

Wade is always very responsive and does a great job for a reasonable price. Recently, Bailey and Tim came out to install a new unit for us. Super professional and efficient! Thanks!

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