AAction Air Conditioning & Heating Co

I had a great experience with the team at AAction. They came out the same day to diagnose my air conditioning issue. With Summer starting a few days away I thought it would significantly expensive but their rates are comparable and easy to understand.

Willie and Courtney offered excellent service and treated our home and time with care. If you are looking for a long-term service provider or a one-time fix (crosses fingers) this is the place! No matter, this company is a great choice.

Customer service is back! Had an upstairs AC unit break at the start of the June 2023 heatwave. The job was assigned to AAction Air by my home warranty company and boy did they come through. Katie and Courtney kept me (the landlord) and my new tenant informed throughout the estimating, scheduling and repair process to get us up and running again about as fast as it could possibly be done. I would happy use this company again just for their price, professionalism and responsiveness, but the outstanding customer service is what really makes them stand out in my mind. We need a lot more Katie and Courtney's out there these days.

If you look on other review site you will see they are no more that a 3 star company. Used them to fix my ac they came out 4 times and never fixed the problem. First time they added coolant. Came out again and said the condenser unit motor needed to be replaced. Finally they came to me with a quote of over $1000 to get it fixed. Obviously after having them over so many times I decided to get a second opinion. They fixed the problem for $200. It's was low on coolant. So did they actually put coolant in the first time? Because my ac is working fine 2 years later.
Response to company reply: basically your response was to call me a liar. The fact of the matter is as you've admitted to coming out multiple times without fixing the problem. Somebody else came once and there have been no problems. I highly suggest looking into this company before you hire them. Every other review site I've found them on has been around 3 stars.

Willie came to the rescue!! Very professional and quick to do his job!!! My 11 yr old got to watch him and he explained everything to him! We are back in business!
When calling the lady on the line, she was very sweet as well and knowledgeable about her company...explained fees as well!

Willie, a technician, for this company came by to service my A/C today. He was in and out with a job well done. In a courteous l, and quick manner he was very professional. (Dude probably needs a raise because you cannot buy workers like this anymore)

Thanks again for your professional service and integrity. Our systems are operating great and again we appreciate your concern for our satisfaction and comfort. Thanks a bunch!!

The whole team is so helpful and they really care for their clients. They even were so nice to schedule appt out of the service hours. I’m so glad We made a right choice choosing service with you guys.

We required a 2nd opinion based on a maintenance visit and Quentin came out to check our systems for us. Not only did he call twice and update us on his ETA, but he was extremely professional and did all the neccessary checks required to ensure our system was safe and operable. It is nice to know that there are still good people out there looking out for the customer while still providing great customer service and being professional at the same time. Not only was Quentin great, but Courtney at the office provided us with some great information and again was extremely professional and courteous at the same time. Kudos to AAction AC and Heating for a job well done!!

I received great service from AAction Air from scheduling to service completion. Willie arrived within the scheduled timeframe, performed diagnostics, explained the issue, and completed the repair. He patiently answered questions and was very professional. I have used Aaction a few times in the past, and am always pleased with their service.

Quinton was very kind, knowledgeable, and professional. The weather was not cooperating the day of service and yet he still performed the necessary work. He even came back and completed the assignment that he was unable to do on the inclement weather day. I will recommend AAction Air Conditioning & Heating to anyone who needs a dependable HVAC company.