Del-Air Heating, Air Conditioning, Plumbing and Electrical

It is difficult scheduling for AC maintenance with the office as they give you a 4-Hour window and I found out today that after spending 4 hours in the morning waiting they moved it between 2:00 and 3:00 this afternoon. How do they expect people to block off an entire day on an iffy schedule? With that in mind the service tech by the name of Nate arrived and his visit was one of the best experiences I've had in Orlando with service texts of any sort. He was clean careful with my personal property polite and extremely capable including some good guidance for correct maintenance. You should find a way to clone this guy because he's terrific and maybe the only reason I call delay again for service of any kind.

Edwardo did a Great Job analyzing and fixing our AC issue. He was able to identify the problem within 45 seconds of getting to the unit. Amazing... Michael Stone provided some additional support, but at the end of the day, Edwardo had us up and running very quickly, and after a night trying to sleep in 87 degree temperatures, it was very much appreciated. Excellent work. Thanks guys.

I bought a new house on Tuesday 6/21 and the first day we moved in it went out. The builders called them to come out and fix the air and they never showed. We called ourselves and they sent someone out Wednesday. They looked at our system and said they needed to order a part and they’ll be back Thursday. Called us Thursday and said they have to reschedule to Friday. Called us again and rescheduled for Monday. The guy came to our house Monday 6/26 at noon and sat in our driveway for 30 minutes and left. We called them after he left to figure out whats going on and we keep getting the run around. They’ve transferred us to supervisor voicemail and nothing. My air is still broken and this Florida heat is no joke. As a new customer I will not recommend them to any one.

Roman & Nate were great and nice, they came by for a regular servicing and listened to my concerns and was able to tell me what the issue was along with a solution. They also were able to clear up a nasty clog I had in my drain line and gave me some recommendations on how to keep it from happening. Highly recommend these guys when you need your AC serviced.

I used Del Air for spring maintenance on my air conditioner. Because of inclement weather, the technician did not arrive in the time frame given. However, Del Air did stay in communication with me and gave me the option of keeping the appointment open for the same day or making a new appointment. Excellent communication. The technician arrived just as it was about to pour down rain. He did outside maintenance first but apologized for not speaking with us first but he was trying to do it before the lightning. He did an excellent job cleaning the air handler inside and communicated his findings. Very pleasant experience.

Air was not working right. Called in on one day this week and was told someone would be out the next day. No one came out. I called again around 10 pm and was told they would make me a priority for the next day. The evening of the next day someone came. He did a great job and was very nice but said there was a freon leak in the coil outside and they'd have to replace it. I believe the leak has been there since I moved in as new construction almost 5 years ago. Latest is runaround I'm getting about when they will order the part and replace. I think they are too big. Right hand doesn't know what the left hand is doing. A lot of double talk. Meanwhile, I have to live with 80 degrees in the afternoon and early evenings until they decide to let me know whether they'll be back in days, weeks or months.

I bought a new house in Harmony West and they left the vapor line kinked which would have damaged the compressor. The reason they didn't fix it is because their people get piece work and the faster they complete it the more they make per hour. To be fair, the reason why it was this way is because the stucco people bent it out of the way so they could make the wall look good. When delair returned, they bent it back down and didn't think to check for kinks. It sounded like it was sucking through a large empty can when I signed the papers. I'm glad I am an EPA certified tech because I fixed it myself, I wasn't waiting a moment to fix it. I will never be calling them for any repairs under any circumstances. I told the builder and they said that they were waiting on them to return. Almost two weeks they knew about it.

Just had my system maintenance done and it was a great experience. Rock came on time and did a fantastic job. Very thorough and went above and beyond. He is knowledgeable and courteous. I would recommend him and Del Air to all my family and friends.

They were able to come to the house the day after my AC went out which was excellent. They took a little more time then expected after I got the call they were on their way. They found the issue quickly and did an overall maintenance check.They fixed a minor problem and in about an hour they were finished. Very professional, knowledgeable and courteous. I thought the bill was reasonable.

As a first-time homeowner, we had lots of questions and little knowledge on our natural gas AC unit. We called for service on our unit after being off for 3 days. We had the pleasure of working with Rock, he was extremely thorough, not only did he did AC working, but he ran additional diagnostics and discovered another issue that would have affected the unit soon. He displayed great professionalism and even took the additional steps to walk us through the maintenance and care process. I would no doubt suggest using Del-Air solely based on the outstanding service we received from Rock Hudson.