Excellent with courteous service and professionalism. Being a Vet, I noticed his Marines Corps bracelet and it's always great to deal with a fellow Vet. You know if they take the Prideful step to serve Our country they will do the same with you, and my service was Outstanding. I highly recommend this company and this Marines service technician.
Facemyer was one of three AC companies I called to get service, since my AC went out. They were the first to answer the call and scheduled a same day appointment. They were earlier than expected which is awesome in this hot weather. Our technician Mr. Red, was very knowledgeable, professional, quick to fix our unit & price was affordable. He gave us some tips and told us about some membership they had, which could save me money down the road. Thanks to him I definitely will be using them in the future for maintenance & when I'm ready to upgrade my unit. Thank you again Facemyer! - Santos Family, Sanford, FL
I contacted this company to come to my residence and give me an estimate to fix my hvac system. They were prompt and came out to look at my system. After diagnosis, the tech said they probably wouldn't do the repair work to my hvac system , because they had to go under the house. The tech then said he wanted $139 for the diagnosis. I said , nothing was mentioned about a service fee , when I booked the appointment. Eventually I called the company for clarification and they connected me to a manager , who just ended up yelling at me through the phone. Won't be calling these guys again , and neither will all the people I tell.
Amazing company!!!! I have used other companies previously and will never go back. Facemyer is trustworthy, cost effective and the best work I have ever received for my AC system. Cory and Carlos did such amazing work today!
So my AC unit decided to stop cooling around 11pm on a Sunday night. I called first thing Monday morning expecting to have to wait until Tuesday or Weds to have someone come take a look. Was told that a tech could come out Monday evening between 6 pm and 8 pm. Got a call around 2 pm saying they had a tech in the area who was available to come out now. The tech was very professional and polite during the visit. He diagnosed a bad capacitor and had it replaced and the system up and running in less than an hour. He spent time explaining the numbers on his gauges and the overall health of my old system. I am very pleased with the company and the tech. Will be calling them again soon as its about time to replace our unit. It's a 20 yr old Trane system. Hopefully I can get 6- 9 more months out of it and can replace in the cooloer weather.
Red (Technician) was very knowledgeable about what was needed to get the job done. He went beyond to reassure me that I would be pleased after the job was completed.
I recently had HVAC issues and called Facemyer. From the front office to the installers and technicians i cannot say enough good things. They answered all of our questions from beginning to end. Rodney,Chris,Andy,and Redd worked together to get the job done professionally and in a timely manner.
I use this company for AC system service during last several years. I really like this company for honesty and putting customer 's interest as priority added to the high professionalism and customer care. I like their explanations about what they are doing and why, what alternative options I have, and why they recommend particular solution. They build their business on basis of mutual trust and long term relationship. I would recommend to have long term relationship with this company because they keep AC performance measurement records and take into account parameters changes over extended period of time. I think, that I am lucky having this company as provider who I can trust and get high quality service.
Facemayer installed a new HVAC system in my home in early 2022, the techs were first rate and fast. Did a complete replacement in 4 hours. It is a year later and I have had no problems with the new system. I intend to continue with them this year to do maintenance.
Facemayer has been our go-to HVAC system installer and maintenance provider for many years. Always responsive, friendly and thorough with their service work. I highly recommend Facemayer without a doubt.
Dwain D Coleman
Excellent with courteous service and professionalism. Being a Vet, I noticed his Marines Corps bracelet and it's always great to deal with a fellow Vet. You know if they take the Prideful step to serve Our country they will do the same with you, and my service was Outstanding. I highly recommend this company and this Marines service technician.
Alicia Santos
Facemyer was one of three AC companies I called to get service, since my AC went out. They were the first to answer the call and scheduled a same day appointment. They were earlier than expected which is awesome in this hot weather. Our technician Mr. Red, was very knowledgeable, professional, quick to fix our unit & price was affordable. He gave us some tips and told us about some membership they had, which could save me money down the road. Thanks to him I definitely will be using them in the future for maintenance & when I'm ready to upgrade my unit. Thank you again Facemyer! - Santos Family, Sanford, FL
Larry Durbin
I contacted this company to come to my residence and give me an estimate to fix my hvac system. They were prompt and came out to look at my system. After diagnosis, the tech said they probably wouldn't do the repair work to my hvac system , because they had to go under the house. The tech then said he wanted $139 for the diagnosis. I said , nothing was mentioned about a service fee , when I booked the appointment. Eventually I called the company for clarification and they connected me to a manager , who just ended up yelling at me through the phone. Won't be calling these guys again , and neither will all the people I tell.
Brandy
Amazing company!!!! I have used other companies previously and will never go back. Facemyer is trustworthy, cost effective and the best work I have ever received for my AC system.
Cory and Carlos did such amazing work today!
Lisa Shinneman
So my AC unit decided to stop cooling around 11pm on a Sunday night. I called first thing Monday morning expecting to have to wait until Tuesday or Weds to have someone come take a look. Was told that a tech could come out Monday evening between 6 pm and 8 pm. Got a call around 2 pm saying they had a tech in the area who was available to come out now. The tech was very professional and polite during the visit. He diagnosed a bad capacitor and had it replaced and the system up and running in less than an hour. He spent time explaining the numbers on his gauges and the overall health of my old system. I am very pleased with the company and the tech. Will be calling them again soon as its about time to replace our unit. It's a 20 yr old Trane system. Hopefully I can get 6- 9 more months out of it and can replace in the cooloer weather.
Sandra Mike
Red (Technician) was very knowledgeable about what was needed to get the job done. He went beyond to reassure me that I would be pleased after the job was completed.
Neal
I recently had HVAC issues and called Facemyer. From the front office to the installers and technicians i cannot say enough good things. They answered all of our questions from beginning to end.
Rodney,Chris,Andy,and Redd worked together to get the job done professionally and in a timely manner.
Thanks again Facemyer team!
Vladimir Leonov
I use this company for AC system service during last several years. I really like this company for honesty and putting customer 's interest as priority added to the high professionalism and customer care. I like their explanations about what they are doing and why, what alternative options I have, and why they recommend particular solution. They build their business on basis of mutual trust and long term relationship. I would recommend to have long term relationship with this company because they keep AC performance measurement records and take into account parameters changes over extended period of time.
I think, that I am lucky having this company as provider who I can trust and get high quality service.
Rob Scalise
Facemayer installed a new HVAC system in my home in early 2022, the techs were first rate and fast. Did a complete replacement in 4 hours. It is a year later and I have had no problems with the new system. I intend to continue with them this year to do maintenance.
Douglas Leonard
Facemayer has been our go-to HVAC system installer and maintenance provider for many years. Always responsive, friendly and thorough with their service work. I highly recommend Facemayer without a doubt.