Del-Air Heating, Air Conditioning, Plumbing and Electrical

Technician was very thorough, knowledgeable, took time to check all related / could be related issues. Tech was courteous and respectful of home and care of equipment. Made effort to communicate findings and solutions. Most impressed with his ability to stay focused to check / re-check his own work.

Six days after first visit Del Air still has been unable to give me an estimate for the repair needed to fix my a/c unit. I have called ten times a day and always the same answer:”someone will call you”
After being a 30 yr customer of Del Air, this is the treatment I get. One week later, everything is solved. But this was not the Del Air I had known for decades

Contacted Del-Air for an A/C Maintenance Tune-Up. Technician was ontime and thorough. Had a coupon, service costs were reasonable.

My AC unit started mal-functioning. The technician showed up towards the end of the day after 5:30 pm - very professional - Manny - will recommend him any day - very courteous - professional - knowledgeable - polite. 5 star for him

Del Air always our go to for preventative maintenance and repairs when (rarely) needed. Roman was our technician and he was extremely thorough and treated our home and units as tho they were his own

Technician was very professional and courteous.
Detailed explanation of service rendered.
DelAir would do well to keep this Tech in its employ.

Our driver was on time. Full of knowledge. Listened to our needs and concerns and went above and beyond during the visit. Probably our best experience since we moved in now that we aren’t “under new construction warranty”

Frustrating experience trying to connect with DelAir.

Do not leave your phone number with any hope the system will "keep your place in the cue and call you back..." They don't.

Today, after 30 minute wait on hold Natalia took my info and while unable to give me the direct numbe to accounting, where she was going to forward my call, I was disconnected AGAIN!

I have been assured by Bart Baker, Customer Experience Mgr "We’ve been dealing with technology issues that we are hoping will be resolved soon."

My experience with the service techs are all good.

I was very impressed with the service I received from Del-Air when our heating went out. The technician, Jay, was very professional and explained in detail what we would need, and showed us what he would do. Very nice work, I will definitely be using Del-Air again, and will set up scheduled servicing with them.

Rio and team did a great job, they thoroughly explained the entire process and took extra care to make sure they cleaned out the drain line entirely. Offered additional services but was not pushy which is a huge plus in my book.