United Air Conditioning

Seems like a reputable company, Earnie the technician was very pleasant and professional, he’s definitely an asset ethos company!

This is an amazing family owned business. They really care for their neighbors in our area. They respond to emergency situations much faster than the huge franchises. They don't take advantage of emergency situations. They always charge a fair price. I have used them for years after I had so many bad experiences with other air conditioning companies.

This company is wonderful to work with. They are very responsive and knowledgeable. I highly recommend them!

The call center was responsive, the technician was knowledgeable beyond reasoning, truly an expert in his field, and the cost was reasonable. We've been scammed before by AC repair, but this was a truly positive experience.

We have been using United Air Conditioning services for the past 12 years and we have been happy with the service provided every time. They provide quality service consistently and at a reasonable cost. We will continue to use their services in the future.

I appreciate that on Monday, United scheduled a repair after we called on Sunday afternoon. We scheduled a mutually agreeable time of Wednesday 10am to noon. But that is when communication broke down. Although we understand that the tech had complex repairs early Wednesday morning, we were NOT notified. Even after calling Jennifer several times, the person to meet the tech was not notified until afternoon. About 5pm, the office sent a notice to the tech to call the one to meet the tech when enroute, and to call us as homeowners at a specific phone number when inside the house. We never got a call. My husband, later that night, had an email sent only after service was complete and another email with the bill. I’m happy with United’s skill, but feel that communication throughout the day from staff and tech could certainly be improved.

Great job by United - came to my house an hour after I made the service call. Fixed the problem - - so happy!

Shane and David are amazing…these guys are ON IT when your ac goes down…totally know what they’re doing, friendly, and thank GOD they come quickly. I recommend United every freaking time…EXCELLENCE!!! I so appreciate your awesome company…it’s too hot to mess around here without air, and I am so grateful for your quick response and even though I know I need a new unit, you guys are keeping me running…I heart you.

Considering the times today of short staffed and overworked they came through for me. They told me what to do in case the motor went down and that really saved us. It took a while but I understood the situation and appreciate how they got me scheduled considering my wife had just had knee surgery. It wasn't easy in this heat but we made it. Will have them quote me a new system and also schedule the maintenance plan. Thanks again United!!! My new A/C techs

I asked for and was promised an experienced technician. They sent a person who has been with the company for nine months ... HARDLY an experienced person. Also, he said he ran the vacuum but I never heard it and I always hear it, so I'm not sure if he actually did use the vacuum. This is my second unit with United but if this is the level of service I can expect from them for the future, maybe I need to explore other options. I'm not a happy customer, right now.