Dan was prompt, courteous and professional. We had been having trouble with our thermostat for weeks. He was able to reprogram it and thoroughly explain the system to us. I will definitely use paradise Air in the future.
I have been using Paradise Air for a few years now. They are always professional and prompt. Jason S. Was very on time and efficient in the maintenance service on my 3 HVAC units. He explained all his findings when he was finished and answered any questions I had, very professional and friendly.
Darren and Bobby did an amazing job with a complete removal and installation of my new system. Everyone in the company was super professional and always kept me up to date on everything. Bobby and Darren who were at my place today are very knowledgeable and super friendly. I would recommend everyone use Paradise Air for all your cooling and heating needs. They put drop cloths down, took out the old system, put in a brand new beautiful AC unit and cleaned up everything behind them. The place looks better now than before they came. I spoke with John to set up the appointment and was notified by text of all the times and who would be coming. Real class act service. I wish everywhere I went people were this nice and professional.
Last Thursday 2/28/19, in the early afternoon the AC unit at our shop stopped working. I knew of Paradise Air but had never used them before. I called the Service Manager Eric and within an hour Jason, one of their service techs, was here onsite. He got the unit up and running very quickly and efficiently. He did a great job!! Very professional and knowledgeable. We HIGHLY recommend Paradise Air and will for sure be using them in the Future. Thank you Eric, Jason and Paradise Air... job well done!!
M.P.G. & Company, Inc 8949 131st Place North Largo, Florida 33773
Recently had a platinum series American Standard AC unit installed. Josh and Nick (installers) did an excellent job and very professional. Happy with the work. Would recommend.
Edit 6/2/19 - Well the unit has run well the last month, but suddenly stopped working. Called on a Sunday for repair and Paradise Air responded promptly. Turns out the installers never twisted the main power copper wire to the outside compressor before twisting the wire nuts on. The electrical connection was faulty and the resistance inside the wire nut cause the wire nut to totally melt and open up. I take back the kudos to the installers. Good thing it was fixed in short notice and happy now. Still like the unit overall. Need more electrical training for the installers.
Edit 8/17/20 Great customer service. Quick and prompt.
I can validate the Staff at Paradise are always keeping us Informed by a twice a year post card reminder AC service maintenance service plan since 2016 that in Florida is essential for a reliable AC .The technicians who are employed by Paradise are always knowledgeable,informative,trustworthy, and professional. Thank you for trade expertise. Sincerely Greg S. Counter Effects LLC 1/2/22
We had a new system installed by Paradise Air and were extremely happy with their service. The technicians were on time, polite and friendly. Their work was neat and clean and they took the time to explain how to operate the new system. Paradise Air was recommended to us by a friend, and I would recommend them. The price they quoted us was what we paid and it was lower then another companies quote.
Former Paradise customers should contact Rossi Air Inc. Wes is a former Paradise Air employee and carries on the Paradise Air tradition that Tim built prior to selling to the awful Performance Air. Tim sold his Paradise Air business to Performance Air (which is part of Delaware-based corporation) and Tim is no longer associated with the company. Most of the Paradise Air techs have quit. Prices have doubled. Service has been poor since the sale. The recent positive reviews are fake (1 review each) Support local business, not a Delaware-based conglomerate. Sad to see the business Tim built is now in the toilet.
Our service technician Jason S. was great. He was professional, courteous and arrived on time. He did a great job explaining what he was going to do to service my HVAC unit. I was extremely happy with service and signed up for a ongoing service contract.
Paradise Air was very competitive in their new HVAC pricing; of the 8 different companies i had provide estimates, no one else offered a 2yr Labor warranty. To me, that said they were confident in their technician's ability to do their jobs well. The folks I dealt with, from their office staff, John in sales, to their field techs Nick & Stan; were friendly, professional, and very patient with all my questions. I appreciate that they conducted themselves in a polite and professional manner, I didn't hear a foul word among any of them...which is very refreshing.
Mandi Mcrae
Dan was prompt, courteous and professional. We had been having trouble with our thermostat for weeks. He was able to reprogram it and thoroughly explain the system to us. I will definitely use paradise Air in the future.
Karen Meyers
I have been using Paradise Air for a few years now. They are always professional and prompt. Jason S. Was very on time and efficient in the maintenance service on my 3 HVAC units. He explained all his findings when he was finished and answered any questions I had, very professional and friendly.
Paul Renaud
Darren and Bobby did an amazing job with a complete removal and installation of my new system. Everyone in the company was super professional and always kept me up to date on everything. Bobby and Darren who were at my place today are very knowledgeable and super friendly. I would recommend everyone use Paradise Air for all your cooling and heating needs. They put drop cloths down, took out the old system, put in a brand new beautiful AC unit and cleaned up everything behind them. The place looks better now than before they came. I spoke with John to set up the appointment and was notified by text of all the times and who would be coming. Real class act service. I wish everywhere I went people were this nice and professional.
Karin Smith
Last Thursday 2/28/19, in the early afternoon the AC unit at our shop stopped working. I knew of Paradise Air but had never used them before. I called the Service Manager Eric and within an hour Jason, one of their service techs, was here onsite. He got the unit up and running very quickly and efficiently. He did a great job!! Very professional and knowledgeable. We HIGHLY recommend Paradise Air and will for sure be using them in the Future. Thank you Eric, Jason and Paradise Air... job well done!!
M.P.G. & Company, Inc
8949 131st Place North
Largo, Florida 33773
Mike
Recently had a platinum series American Standard AC unit installed. Josh and Nick (installers) did an excellent job and very professional. Happy with the work. Would recommend.
Edit 6/2/19 - Well the unit has run well the last month, but suddenly stopped working. Called on a Sunday for repair and Paradise Air responded promptly. Turns out the installers never twisted the main power copper wire to the outside compressor before twisting the wire nuts on. The electrical connection was faulty and the resistance inside the wire nut cause the wire nut to totally melt and open up. I take back the kudos to the installers. Good thing it was fixed in short notice and happy now. Still like the unit overall. Need more electrical training for the installers.
Edit 8/17/20
Great customer service. Quick and prompt.
Greg Surprenant
I can validate the Staff at Paradise are always keeping us
Informed by a twice a year post card reminder AC service
maintenance service plan since 2016 that in Florida is essential for a reliable AC .The technicians who are employed by Paradise are always knowledgeable,informative,trustworthy,
and professional.
Thank you for trade expertise.
Sincerely Greg S.
Counter Effects LLC
1/2/22
Joe Lohse
We had a new system installed by Paradise Air and were extremely happy with their service. The technicians were on time, polite and friendly. Their work was neat and clean and they took the time to explain how to operate the new system. Paradise Air was recommended to us by a friend, and I would recommend them. The price they quoted us was what we paid and it was lower then another companies quote.
Google User
Former Paradise customers should contact Rossi Air Inc. Wes is a former Paradise Air employee and carries on the Paradise Air tradition that Tim built prior to selling to the awful Performance Air. Tim sold his Paradise Air business to Performance Air (which is part of Delaware-based corporation) and Tim is no longer associated with the company. Most of the Paradise Air techs have quit. Prices have doubled. Service has been poor since the sale. The recent positive reviews are fake (1 review each) Support local business, not a Delaware-based conglomerate. Sad to see the business Tim built is now in the toilet.
Peter Manis
Our service technician Jason S. was great. He was professional, courteous and arrived on time. He did a great job explaining what he was going to do to service my HVAC unit. I was extremely happy with service and signed up for a ongoing service contract.
T Yoyo
Paradise Air was very competitive in their new HVAC pricing; of the 8 different companies i had provide estimates, no one else offered a 2yr Labor warranty. To me, that said they were confident in their technician's ability to do their jobs well.
The folks I dealt with, from their office staff, John in sales, to their field techs Nick & Stan; were friendly, professional, and very patient with all my questions. I appreciate that they conducted themselves in a polite and professional manner, I didn't hear a foul word among any of them...which is very refreshing.