Great people and have been with them for several years. Honest and reliable. They tell me what needs to be done and what can wait. Thank you for your service.
This is my 3rd time using Rocket Cooling for my A/C needs. They have been professional, on time, and quick to respond. I don't do contracts and get tied down to any particular company, but I did one with them. They've always been honest and focused on what I needed instead of trying to sell/upsell me. That kind of costumer service is becoming more and more rare. So I hired them under contract for my routine maintenance and service. I have no doubt I made the right decision.
We had a new AC unit installed in January 2022. In the last 2 weeks out motor broke, was replaced and our system still does not work. Now apparently, the board is broken. A tech came today and said the motor is now broken again. I can't figure out why this can't be fixed. Very frustrated!!
Professional service and fair price for service provided. Jerry is the best. He was at our home within 1.5 hours of our Saturday Memorial Day Weekend phone call. Promptly assessed and repaired. We love Rocket!
My appointment was scheduled for the following day after requesting it. Communication with Rocket Cooling was excellent. I was texted my confirmation and sent multiple updates. The technician called me to confirm beforehand and was on time. I highly recommend this company.
Rocket Cooling made arrangements to meet our representative at our home to perform a routine check on our AC system. I can always rely on their reliable and professional service.
Rocket is awesome. When I need a new ac unit at my other house I will get it from them. They are professional, efficient and very quick. So very pleased. Thank you so much
The individual in the office was very kind and responsive and the technician that came out was on time and did an excellent job. I will never hesitate to call them again
I have a standing maintenance contract with the sister company, D & D, which thought would help in a pinch. The AC stopped working on a Saturday so I left a message on their voicemail. At 10:30am Sunday morning Jose returned my call ... only to have us jump through some hoops, take photos and just put fan constantly on. It was obvious he was not coming to our home. Monday morning two technicians came and fixed it right away. I guess lesson learned .... if your HCAC malfunctions on the weekend, be prepared to be hot until a weekday.
My parents ac went out and my dad just had a stroke. They fit us in with same day fast service! The technician, Jerry was on time and professional. I would highly recommend them.
Judy Friend
Great people and have been with them for several years. Honest and reliable. They tell me what needs to be done and what can wait. Thank you for your service.
Matt Magoon
This is my 3rd time using Rocket Cooling for my A/C needs. They have been professional, on time, and quick to respond. I don't do contracts and get tied down to any particular company, but I did one with them. They've always been honest and focused on what I needed instead of trying to sell/upsell me. That kind of costumer service is becoming more and more rare. So I hired them under contract for my routine maintenance and service. I have no doubt I made the right decision.
Holly Venhuizen
We had a new AC unit installed in January 2022. In the last 2 weeks out motor broke, was replaced and our system still does not work. Now apparently, the board is broken. A tech came today and said the motor is now broken again. I can't figure out why this can't be fixed. Very frustrated!!
Candace Samay
Professional service and fair price for service provided. Jerry is the best. He was at our home within 1.5 hours of our Saturday Memorial Day Weekend phone call. Promptly assessed and repaired. We love Rocket!
Jessica Denning
My appointment was scheduled for the following day after requesting it. Communication with Rocket Cooling was excellent. I was texted my confirmation and sent multiple updates. The technician called me to confirm beforehand and was on time. I highly recommend this company.
Travis Rymer
Rocket Cooling made arrangements to meet our representative at our home to perform a routine check on our AC system. I can always rely on their reliable and professional service.
Bettie Pierce
Rocket is awesome. When I need a new ac unit at my other house I will get it from them. They are professional, efficient and very quick. So very pleased. Thank you so much
Lynn Kneller
The individual in the office was very kind and responsive and the technician that came out was on time and did an excellent job. I will never hesitate to call them again
kathleen hall
I have a standing maintenance contract with the sister company, D & D, which thought would help in a pinch. The AC stopped working on a Saturday so I left a message on their voicemail. At 10:30am Sunday morning Jose returned my call ... only to have us jump through some hoops, take photos and just put fan constantly on. It was obvious he was not coming to our home. Monday morning two technicians came and fixed it right away. I guess lesson learned .... if your HCAC malfunctions on the weekend, be prepared to be hot until a weekday.
AJ V
My parents ac went out and my dad just had a stroke. They fit us in with same day fast service! The technician, Jerry was on time and professional. I would highly recommend them.