We called at 5:45 PM when our air was not working and they arrived within the hour. Jim Burns work diligently for over two hours and got us up and running. We are very happy with this company.
Melissa came out for a maintenance cleaning. She was very polite/ professional; came for a task and completed in timely manor, all while being very informative.
Scheduling an appointment or talking to a real person over the phone was so easy with this family owned business. Customer service and quality is definitely 2 things they are dedicated to. They even have a scheduling service that texts you when your appointment is, when the technician is on their way, and when everything is done. The invoice came right over my phone and I knew exactly what was being done and how much it was. Schedule a maintenance plan with them! They will do the work of reminding you and scheduling it. Today I scheduled a routine maintenance and also got a new thermostat. They sold me exactly what I needed and did not try to sell me a thermostat that has too many bells and whistles that I would never use. So happy with all the work. In and out in about an hour. They showed up exactly when they said they would too. Great company and people. Elite Air Cooling will definitely stay in my book of who to call for maintenance.
We were happy with the professionalism and the price. Gus thoroughly explained options and gave a detailed list of promised equipment and services. The workmen were knowledgeable and polite. Amazed how diligently and quickly they worked to get the job finished in one day. Cape Coral inspectors approved the following day. Highly recommend Elite Air Cooling.
We highly recommend Elite Air!! They genuinely care about their customers and install quality products. Their communication and punctuality are incredible and the entire team, from office manager to installation crew were incredibly respectful and timely with everything. This is our second install with Elite after they installed an AC system in our guesthouse last summer. Both installs have been incredibly smooth and we are very happy with our service and the new systems. This is a family company and they care about their customers as though they were family. We can’t say enough great things about them!
Gus showed up on time as he promised. He was able to recharge our system to get us through until the new evaporator arrived 2 days later. He replaced the part under factory warranty. His team is awesome. We never knew they were there. No mess. My wife is happy and I am happy. Would definitely use them again .
I’ve only had the pleasure of working with Gus for a year. His attention to detail, and explanation of what needs to occur is the best I’ve ever experienced.
I first initial thought when I met Gus was I needed a new unit. Instead Gus explained my duct work needed to be replaced and why. The results of his recommendation far exceeded my expectations and I couldn’t be more happy.
I can promise your first interaction with Gus or his team at Elite Air will be professional and courteous. I’ve recommended his team over the last year to family and friends.
I rarely leave reviews for service vendors because there is always something missing. This review was a no brainer for me, and you’ll know why when you hire them.
Gus and his team did an excellent job of determining the correct size of AC and air handler to replace our older system. They were very courteous, efficient and responsive with quality work. We could not be more pleased with the installation. Gus not only promises a quality job, but over delivers. Thank goodness we found Elite Air Cooling......
Patti Sands
We called at 5:45 PM when our air was not working and they arrived within the hour. Jim Burns work diligently for over two hours and got us up and running. We are very happy with this company.
Kristy Mercurio
Melissa came out for a maintenance cleaning. She was very polite/ professional; came for a task and completed in timely manor, all while being very informative.
Dorothy Woodward
Gus was amazing! Came right away and more importantly fixed it!
Judy McHale
Melissa was quick to diagnose problem and was very knowledgeable. Would highly recommend.
Alina Heller
Scheduling an appointment or talking to a real person over the phone was so easy with this family owned business. Customer service and quality is definitely 2 things they are dedicated to.
They even have a scheduling service that texts you when your appointment is, when the technician is on their way, and when everything is done. The invoice came right over my phone and I knew exactly what was being done and how much it was.
Schedule a maintenance plan with them! They will do the work of reminding you and scheduling it. Today I scheduled a routine maintenance and also got a new thermostat. They sold me exactly what I needed and did not try to sell me a thermostat that has too many bells and whistles that I would never use. So happy with all the work. In and out in about an hour. They showed up exactly when they said they would too. Great company and people. Elite Air Cooling will definitely stay in my book of who to call for maintenance.
Lou Ann Good
We were happy with the professionalism and the price. Gus thoroughly explained options and gave a detailed list of promised equipment and services. The workmen were knowledgeable and polite. Amazed how diligently and quickly they worked to get the job finished in one day. Cape Coral inspectors approved the following day. Highly recommend Elite Air Cooling.
Katherine Cole
We highly recommend Elite Air!! They genuinely care about their customers and install quality products. Their communication and punctuality are incredible and the entire team, from office manager to installation crew were incredibly respectful and timely with everything. This is our second install with Elite after they installed an AC system in our guesthouse last summer. Both installs have been incredibly smooth and we are very happy with our service and the new systems. This is a family company and they care about their customers as though they were family. We can’t say enough great things about them!
Mark Cox
Gus showed up on time as he promised. He was able to recharge our system to get us through until the new evaporator arrived 2 days later. He replaced the part under factory warranty. His team is awesome. We never knew they were there. No mess.
My wife is happy and I am happy. Would definitely use them again .
BRIAN PHILLIPS
I’ve only had the pleasure of working with Gus for a year. His attention to detail, and explanation of what needs to occur is the best I’ve ever experienced.
I first initial thought when I met Gus was I needed a new unit. Instead Gus explained my duct work needed to be replaced and why. The results of his recommendation far exceeded my expectations and I couldn’t be more happy.
I can promise your first interaction with Gus or his team at Elite Air will be professional and courteous. I’ve recommended his team over the last year to family and friends.
I rarely leave reviews for service vendors because there is always something missing. This review was a no brainer for me, and you’ll know why when you hire them.
William Jacoby
Gus and his team did an excellent job of determining the correct size of AC and air handler to replace our older system. They were very courteous, efficient and responsive with quality work. We could not be more pleased with the installation. Gus not only promises a quality job, but over delivers. Thank goodness we found Elite Air Cooling......