Jimmy Gusky Heating & Air LLC

I was told one thing by a representative for the company and told a totally different story by my warranty company. Miscommunication is very unprofessional and a waste of money and time.

This business has saved the day and my family numerous times. They are very nice, timely, and professional. I highly recommend them to anyone and will look forward to working with them in the future.

Probably the most unprofessional HVAC company I have been in contact with. Lack of communication and urgency. Cancelled my appointment after not hearing from them for several hours.

Jimmy Gusky has repeatedly let me down. Poor response rate, never finished a job, and had technicians that just ghosted. I strongly do not encourage anyone to use this service.

Pros:
Jimmy picked up phone when I called
I was able to schedule an appt for the following day
The person who came (not Jimmy) called in advance soon before he arrived (though not at the planned time)
The person who showed up unclogged the toilet in about 10 mins
No problems in that toilet since then, about a month ago

Cons:
There was a second guy who came along, maybe an apprentice -- he reeked of weed, eyes totally glazed, seemed like he was in another universe-- I was close to sending them away, seemed really unprofessional, but I needed the work done
A minute before unclogging the toilet the guy doing the work said they were going to have to disconnect the toilet to find the clog, which would be a big long job-- I was concerned what that would mean in terms of cost and didn't want the high guy involved in anything --
while relieved when the snake worked moments later, I was confused about how after only 10 mins he was going to try to rope me into a big project when based on what happened that would not have been necessary
The guy said it would be $190 -- I said wow that's really expensive for taking 10 mins with a snake unclogging a toilet, he said okay $150-- I just paid it since it was my fault I didn't confirm pricing in advance with Jimmy but if you are looking for a fair price I wouldn't say that's what I got
On my original call with Jimmy I also said I wanted a quote for some heating work in the basement-- he said I would get a call from someone else to set that up -- it's a heating and plumbing business but I guess the workers do one or the other -- and no one ever called

I would consider doing business with them again on short notice if necessary because they are in the area but I would confirm pricing up front and with more lead time I would try to find someone else

Very experienced, efficient, effective, flexible. Fixed our water heater quickly and with minimal fuss. Rates are entirely reasonable.

Fair pricing with quick, clean capable staff. If you are tired of getting bilked by the likes of Cropp and Len, you will be glad you chose Jimmy Gusky.

I highly recommend these guys. Punctual, professional, and knowledegeable. If I ever have a anither plumbing problem in the future, I will definitely call them again.

They did a great job!!! I had a clogged drain and was about to go on vacation the next day. They made an evening service call and got me back in business quick!!!

I had an emergency today with my water heater, Jimmy arrived within an hour of my call. Needless to say I'm very happy with his service.