Spartan Plumbing, Heating and Air Conditioning

My elderly mother who is very ill and not ambulatory due to chronic health issues had problems with her AC unit since Sunday. I have contacted a previous company that she used in the past who shall be nameless was overbooked until end of next week which surprised me. She could not afford to wait until next week because of her health issues. Bonnie and Joaquin were very professional and friendly. They diagnosed and fixed the problem right after the 4th of July holiday. Within an hour or two after the service was completed, our home is very comfortable again . We can both get a good night's sleep and I am able to work in my home office in comfort. Well the competitor that we use to call in a past for repairs has lost a loyal customer. Thank you Spartan Plumbing.

I should have been suspicious when they wouldn't give pricing over the phone but I had nobody else ready to snake a clogged kitchen drain that was also affecting a bathroom one. Their scam is a $99 visit fee which is only waived if you go over $500 so they priced it at $495. Later I learned that $250 or less would be more appropriate. Bottom line, almost $600 for what I now know on average is less than $200. Avoid and find someone more honest. Their Senior Citizen Discount is also a joke.

Consider me a completely satisfied Spartan customer in every respect... After living in my 4 story townhouse for fourteen years, I needed to replace 1 of the air conditioning systems on the roof. The team that arrived came on time, And not only were they diligent, but they took the time to respect the cleanliness of my home as well. I am very impressed by the courtesy shown to me by everyone associated with Spartan.

I scheduled an appointment online, someone call within the hour to confirm the work that i requested and the appointment. The following day the tech called 15 min before the scheduled time, and he arrived on time. He explained his diagnosis of the problem and the remedy. He was very professional. Spartan can count on being called for all my HVAC needs.

I was extremely pleased with the initial communication, scheduling, and corporate team that I worked with to set up a service call for my toilet. They contacted me within the hour and got out to my tenants the day of my request. I CAN recommend them for the quick service if you need it.

However, when it came time to diagnose the problem at my property, I was extremely displeased with the pricing for the work. They noted that I needed a fill valve and a toilet handle that needed to be replaced. Working in the property management world, I had an idea of the cost of the material and a general idea of the labor cost associated with this fix.

The fill valves MSRP for around $8-$15 and the handle is roughly the same price as well. This does not include labor and markup.

I was quoted $780 + the $99 dispatch for this fix. I simply could not in good conscious accept that price for the scope of work. I have since contacted another plumber who performed the work for about 20% of this price. I understand a world of inflation and cost increases for both material and labor, but I felt that this was a disingenuous pricing for the work needed.

With this being said, I'd still look at giving Spartan a bid, but understand what you are getting before pulling the trigger.

A technician was dispatched within an hour of my call. Jorge was an absolute professional and clearly skilled and knowledgeable. Jorge was also frank, thorough and easy to work with. He explained all our options so we could make sound decisions regarding the needed plumbing evaluation and repair. Spartan will be completing the job this week.

We have been a customer of Spartan since 1987 and have always been satisfied with their work. Today, was no different! Anil Das was extremely efficient and knew the issue immediately. He was patient and took time to explain what was happening with our water pressure. There is no other company I would recommend to do my air conditioning, plumbing and heating. Great service! Kudos to Anil!

Needed a new hot water tank. Called for appointment and was greeted by a most cheerful lady. To my sweet surprise she told me someone could come by the next day and that I would receive a call to tell me when they would arrive. The next day a very pleasant and knowledgeable young man (Anil Das) arrived. He explained all my options and the next day arrived as promised. I have used Spartan many times before - both for large and small jobs: It is always the same: no hidden anything, all explained upfront, all jobs done professionally and with proper speed. I am so thankful the owners have weathered this horrid pandemic and they have not lowered their standards. God bless all of you at Spartan.
Lois Schulze, Langley Park, Maryland

My AC hadn't been working for two weeks, called Spartan on the recommendation of a neighbor - Matthew was here in less than 45 minutes! Professional, thorough in his troubleshooting, he explained everything - and was not in a condescending. Best service, I've had in a very long time! I highly recommend Spartan and kudos to being woman owned!

Our Spartan plumber Anil Das was
wonderful. Another company told us our sump pump was corroded and needed to be replaced. I called Spartan for a second opinion and because they installed our sump pump 5 years ago. Anil was so nice, honest and professional. He showed us the sump pump
did not need replacement and there was no
corrosion on it, it was just a bit of dirt. The float and everything was in good condition.
We are seniors and we appreciate honesty.
It’s so unfortunate other companies try to
take advantage of customers. We will stick with Spartan and Anil Das will be our go to
plumber. Thank you Spartan for a great
plumber and great honest service.