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    Jimmy Gusky Heating & Air LLC Reviews - 100

    3.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    E K

    Came out same day we called- estimate went toward cost of repair. Came back twice more to make repairs. Every technician was very knowledgable and polite. Each technician was a good communicator- explained everything to us in terms we could understand. Replumbed boiler, problem-solved when it still didn't work (busted fuse- not their fault!), and got it working the very next day . I highly recommend.

    Pedro Diaz

    Called them to come and get and estimate. They didn't call me until two days later. Set up an a appointment for the next day between 11am-1pm. They said the technician would call me when he would be on his way. Waited the whole time and no one called me. Finally called them back at 1.20pm and they didn't even know why I wasn't called back or where the technician was. They just said, he will be there soon. Offered to reschedule for two days later. I declined their services. Their lack of response and professionalism was terrible. I am glad I did not engage in a formal business relationship with this company. Who knows the type of delays or problems I would have had to face if I actually decided to contract with them.

    K G

    Needed new furnace/AC system for rental property. Tom Kelly came over same day and gave me an estimate. Had quotes from 2 other companies but chose Jimmy Gusky's company. Tom explained in detail what was needed (equipment, type of furnace & AC, the need to line the chimney to adhere to DC codes/safety etc. ) and he made his recommendations. He also gave us a special discount that brought the cost down but still installed top of the line equipment. The work was scheduled the next day and completed in 1 day as he had a crew to complete the job. Tom is professional, courteous and knowledgeable. I would highly recommend this company and they will be servicing all my HVAC and Plumbing needs in the future.

    Gregory Dreher

    Live in an apartment building they apparently handle... I’ve had my heat out for going on 2 1/2 weeks. I’ve called my leasing agency multiple times as they’ve insisted they put in a request for inspection in multiple times. NEVER got a call from the company. MY APARTMENT HAS BEEN 80+ degrees for weeks. Then, when I finally get their direct number from my leasing office, the receptionist who picks up the phone is rude, short and condescending as though it’s my fault that my house is 80 something degrees and I’ve done something wrong (I.e. giving the wrong number,) when in reality, they have simply NEVER responded.

    She then told me her name is as Carolina, after requesting her supervisor, who apparently was not present when I no longer wanted to speak to her.

    And...... still waiting in heat at least one more day

    Seeing as my appointment is 10-3 tomorrow. Hopefully they finally show.

    James Adams

    Our HVAC system broke over the weekend. I called 10 or so companies and Jimmy was the only one who was able to send a team out same day.

    In addition to the after-hours response, I found Jimmy and his team to be honest, professional, prompt, accessible and competent. I would highly recommend Jimmy Gusky for any HVAC issue, large or small.

    Prashanth Rajan

    Jimmy Gusky is the best in the business! Incredibly responsive, always helps in a pinch, and provides the best pricing. We’ve been customers of his for years. Can’t thank him and his team enough!

    Vanessa Lee

    I can't say enough good things about this company. I had a kitchen leak a day before leaving for vacation....OMG. I received a reference for this company from HomeAdvisor. They called me within minutes. When I advised what my problem was, I was told a technician could be to my house by 4:00 pm. By 1:30 pm, I received a call saying they could be at my house within an hour, and they arrived in exactly an hour. The gentleman who they sent out and his apprentice, quickly located my issue, fixed it, and then cleaned up the leaking water (which he didn't have to do at all) - The price was super reasonable. I was ecstatic. I thought I would be eating Oodles of Noodles on my vacation since they gave me an emergency visit. But they didn't gouge me at all! Thank you so much for the great service. I will be contacting them for all of my plumbing needs!!

    Tim Bennett

    Called last Thursday to schedule an appointment, we agreed upon 11-1 on Monday. I came home early from work, and took vacation time to stay at home to wait for the tech. No Show. They finally called at 345 asking if they could reschedule. Cant trust someone to fix a furnace, if they cant meet the basic obligation of an appointment. Will be looking for new company to do the work.

    Mairead Lynn

    I have used Jimmy Gusky for small and large HVAC projects, and minor plumbing issues. He can usually get someone there that day or the next to come look at the issue. Every time, they have explained the issue to me thoroughly and fixed it quickly. Prices are very fair.

    Patrick Weinert

    Jimmy gave me FREE expert advice on dealing with an HVAC issue. He also recommended another business in order to keep the cost of the fix low. Thanks Jimmy! Highly recommended.

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