Jimmy Gusky Heating & Air LLC

We used Jimmy and his team to install a new AC system in our home. Obviously doing this in a Georgetown home is no easy task. His crew was great. They were hard working and professional. Jimmy was easy to communicate with and stood behind his work. When we had an issue a month later, he sent his crew out to get it fixed.

I had previously given this company high marks for the furnace that they had replaced. I then hired them to do a simple shower faucet replacement, this has turned into a nightmare! They do not communicate, schedule, and no show. I am looking into firing them and bringing in another company to clean up this mess AND make my bathroom usable again. I have found out that the plumbing was installed too far back from the tile surface, so the knobs will not go on as they should. FMITA!

Said there is missing part so warranty company denied the claim. Didn't attached the switch and wiring when the technician leaved. The technician seems spend a lot of times but he can't fix the problem. They make me so frustrated but other contactor said there was no missing part and fixed the problem.

We used Jimmy Gusky because of the great reviews, and we have a preference for using small, local service providers when they come with such strong reviews. Unfortunately, for A/C replacement and duct repair, our experience was absolutely terrible. They were great to speak with, and kind. But when it came time to get the work done, they were just waaaaay out of their class. The new, top-end unit was running at its highest speed and couldn’t cool our average DC townhouse to less than 80 degrees. Their response “That might be the way it works.” Seriously? After more than $12,000 with Gusky, we hired Sila and they shook their heads when they saw how the Air Handling Unit had been installed. Besides obvious leaks where they hadn’t sealed it, they had an unnecessary return-air set up. Sila’s Tech’s words were “This is irresponsible. It’s just wrong to treat people this way.”
So Gusky may be wonderful at some repairs and other items, but in my experience, they should be avoided for system replacement.

Top notch, five-star experience for replacing an entire HVAC system.

Estimate and Responsiveness: Tom K. was our point of contact and I suggest asking for him by name. Tom has an easy going attitude, is very friendly, professional, knowledgeable and accommodating. We talked through the details of what I wanted to get done and he was able to generate a very fair and reasonable estimate. I never had a problem getting a hold of him by phone or text and his responses were always quick. He coordinated everything for our demo, carpenter work and installation and everything went smoothly. He kept me informed each day as to what time I could expect the next day's activities.

Demo: Kenny and John made short-work of removing the old system. They used drop cloths and made sure to keep a tidy work space. They quickly dismantled and removed the system without an incident. Both are very friendly guys and easy to talk with and they know their trade well.

Carpentry: Part of our project required removing drywall, replacing insulation as well as leveling the floor. Amado was off the charts good. Very professional and detail oriented, just a great experience as he made easy work of the project and cleaned everything up when he was done.

Installation: Again had the A-team of Kenny and John complete the installation of the new system. As mentioned, the guys know their stuff and it was a seamless install. They got me hooked up quickly, did a diagnostic check, installed a new thermostat and made sure everything was working. Polite and friendly guys with the right combination of experience and knowledge to make the job an overall great experience. Jimmy G even stopped in himself to ensure we were happy with everything.

Overall, the kind of experience you want and expect to have from estimate to install. I have no issues or complaints. I'd deal with the team members mentioned above and have no reservation about recommending them. Five-star worthy experience.

I had a fantastic experience. Jimmy personally came to my home on a hot night on short notice when my air conditioning stopped working. I have a toddler so it was a dire situation. Jimmy understood. He went above and beyond and exceeded my expectations. His colleague, Carlos, also helped and was very professional and thorough. I highly recommend the business for air conditioner services. Also, there were NO "UPSELL" tactics which is refreshing nowadays.

They were sent to my home due to drain blockage by my home warranty. After putting a camera down the pipes I was informed I needed to replace the pipes, verbal quote of $15,000. I asked for contract so we could get things started and did not hear back from them. Called again did not hear back then my system backed up again. Would leave a message he would tell me they were going to email contract and never did. I ended up having to reach out to other plumbers to get the work done. Which ended up being a good thing because they just replaced the pipes in the yard and did not tear up my basement for half the cost. When I shared the pipe video with the other plumbers they said the language on that video was completely unprofessional.

When the condenser fan motor died on our 20-year-old AC, we called Jimmy Gusky to replace the whole thing. They responded immediately, and had a new condenser and air handler in our home in four days. Their price was less than the competition, and Jimmy even came by to check on the installation. A first-class company.

Jimmy Gusky and company have always been my go to for my HVAC repairs since I moved to DC in 2016. Now they will also be my go to for gas leak and plumbing repairs. While getting various bids for many repairs over the years, his has alway affordable and accurate. While others try to overcharge and upsell on bids, often by thousands of dollars, Jimmy always gives me a fair price and honest bid. Recently I had a serious gas leak in my condo that was affecting mine and my pet's health. My condo (and condo building) smelled horrible like gas too. Jacob on Jimmy's team did an amazing job pinpointing multiple gas leaks in my condo and my building and found a pretty major one in my unit. An unused gas line that was leaking badly. I am forever grateful for Jimmy and Jacob for taking my repair quest seriously (when the gas company didn't) and not giving up when the gas leak was not easy to find. Overall the experience was very stressful and the gas company was pretty awful and dismissive of the gas leaks (!!!)--but through it all, Jimmy and Jacob were on my team and stayed on task to get it done. Most importantly, they believed me and treated me with respect. They were the silver lining in the whole experience. I will continue to always call Jimmy Gusky first and am so grateful for them that I can now move back into my condo. Thank you so much Jimmy and Jacob!

The service was terrible and extremely unprofessional. No one showed up for the appointed time that was provided by owner, weeks in advance. After several calls, someone showed up 3 hours later. Then the tech complained the whole time, especially to the owner, who did make sure he came by later to pick up the "cash deposit" of $800.00. Someone was suppose to come back to finish the job. No show, no calls, no texts, nothing. I just called another HVAC company, who were way better and professional, and they couldn't believe the terrible work by Jimmy Gusky, LLC (we have pictures and a video to confirm their work, or lack of). The owner then try to call 2 days later. How convenient for him. Please, as a customer, I had to let other potential customers know about this terrible service. Stay away from them.