Great company! very responsive, came in the day i called, my heater stopped working the night before and i was able to schedule an appointment the same day. I was glad to have my heat back, they made the process very easy, the tech explained everything to me and had a neat job. I would definitely use them again!
The first day I called the business was extremely busy. The owner himself reached out to me and made my home a priority to come to due to the timing. He fixed my heater and a/c and looked out due to the timing issue. They’re reasonable and make sure that they get the job done! I now have my go to HVAC company !
Cannot recommend highly enough!! Called on a 95 degree day in a holiday weekend when my AC stopped working. Ismel came out within an hour (!!) of my call, got on the roof, and diagnosed the issue. He explained the options to me, replaced the parts, and was very reasonable in pricing. Will definitely use them in the future and will recommend to everyone!
Got an estimate for repair and set-up a date. took time off of work and technician didn't show up or call. called back to see what happened and re-scheduled because mistakes happen. another no-show. called back again to speak with a supervisor and got no apology, he had no idea where his technician was and he tried to reschedule again.... at this point i asked to speak with the owner and was told he'd call me back. no call from the owner. so i took time off of work, got nothing repaired and have to call someone else to start this process over again.
zero.zero stars. should be negative as i'm still dealing with my issue and this company doesn't seem to care.
I'm not petty enough to ever take the time out of my life to write a review online but honestly this place is despicable I'm pretty sure any other AC repair place would be better than this. I have no idea how they are even still in business. Don't expect to get a call back, you'll have to call them multiple times just to get somewhere to come fix your AC.
Not only that, but they don't know what they're doing because when they first said my AC was fixed, it wasn't, and it still had the same problems that I described to them when they first came.
After getting a run around by others, I was blessed to get in contact with Airmaster. They came on time, explained the issue and fixed the problem at a fair price. This company knows what they are doing and are remarkably professional. If you want to get a job done with a reliable company, Airmaster is your best bet!
When working with home maintenance professionals, what’s most important to me is that the technician communicates. Air master was exemplary.
I worked with Mohammed, who updated me every step along the way. He was stuck on a previous job, and responded to my text checking in. After the visit, there was still an issue (having nothing to do with his work), and on a Sunday, he video chatted with me to see what was going on, then came in the evening to finalize the repair. It goes without saying that the work he and his team did was great.
The office was extremely helpful as well. They got me in less than 48 hours after I called in. And when an earlier appointment became available, the staff called to see if I wanted to be fit in earlier.
I’ve never worked with such a responsive company. I will continue to use air master, and recommend them to friends and family in the future.
I never write bad reviews but all I can say is this was a lot of work on my end to get someone to return my calls and handle our broken AC system and they came twice and told me it was fixed and it wasn't. End of story. No thanks. Not the service company for me.
Great customer service and very knowledgeable…. My person thought me a thing or two. Will def work with them again if I have any issue. Overall I was very happy with the service. And their price is affordable. They offered me way cheaper price than the other company I contacted first. Well worth it. Thank you!
Ayman Suliman
Great company! very responsive, came in the day i called, my heater stopped working the night before and i was able to schedule an appointment the same day. I was glad to have my heat back, they made the process very easy, the tech explained everything to me and had a neat job. I would definitely use them again!
Candace McCray
The first day I called the business was extremely busy. The owner himself reached out to me and made my home a priority to come to due to the timing. He fixed my heater and a/c and looked out due to the timing issue. They’re reasonable and make sure that they get the job done! I now have my go to HVAC company !
Julia Burke
Cannot recommend highly enough!! Called on a 95 degree day in a holiday weekend when my AC stopped working. Ismel came out within an hour (!!) of my call, got on the roof, and diagnosed the issue. He explained the options to me, replaced the parts, and was very reasonable in pricing. Will definitely use them in the future and will recommend to everyone!
e s
Got an estimate for repair and set-up a date. took time off of work and technician didn't show up or call. called back to see what happened and re-scheduled because mistakes happen. another no-show. called back again to speak with a supervisor and got no apology, he had no idea where his technician was and he tried to reschedule again.... at this point i asked to speak with the owner and was told he'd call me back. no call from the owner. so i took time off of work, got nothing repaired and have to call someone else to start this process over again.
zero.zero stars. should be negative as i'm still dealing with my issue and this company doesn't seem to care.
Jonathan Mevs
I'm not petty enough to ever take the time out of my life to write a review online but honestly this place is despicable I'm pretty sure any other AC repair place would be better than this. I have no idea how they are even still in business. Don't expect to get a call back, you'll have to call them multiple times just to get somewhere to come fix your AC.
Not only that, but they don't know what they're doing because when they first said my AC was fixed, it wasn't, and it still had the same problems that I described to them when they first came.
Muhamed F Hamza
After getting a run around by others, I was blessed to get in contact with Airmaster. They came on time, explained the issue and fixed the problem at a fair price. This company knows what they are doing and are remarkably professional. If you want to get a job done with a reliable company, Airmaster is your best bet!
Nisan Cohen
When working with home maintenance professionals, what’s most important to me is that the technician communicates. Air master was exemplary.
I worked with Mohammed, who updated me every step along the way. He was stuck on a previous job, and responded to my text checking in. After the visit, there was still an issue (having nothing to do with his work), and on a Sunday, he video chatted with me to see what was going on, then came in the evening to finalize the repair. It goes without saying that the work he and his team did was great.
The office was extremely helpful as well. They got me in less than 48 hours after I called in. And when an earlier appointment became available, the staff called to see if I wanted to be fit in earlier.
I’ve never worked with such a responsive company. I will continue to use air master, and recommend them to friends and family in the future.
Shareef Abboud
I am so lucky I called this company. They came out within less than an hour.
Julianna Evans
I never write bad reviews but all I can say is this was a lot of work on my end to get someone to return my calls and handle our broken AC system and they came twice and told me it was fixed and it wasn't. End of story. No thanks. Not the service company for me.
One Love
Great customer service and very knowledgeable…. My person thought me a thing or two. Will def work with them again if I have any issue. Overall I was very happy with the service. And their price is affordable. They offered me way cheaper price than the other company I contacted first. Well worth it. Thank you!