Jimmy Gusky Heating & Air LLC

Had an appointment today from between 1pm and 3pm. It is now 8:10pm. No one has called. I have made 7 separate phone calls and the only thing they will tell me is that they will message the technician. My mother in law is coming home from brain surgery tomorrow and if she doesnt have working ac, she could die. Why has no one called me? This is completely unacceptable.

One of their Drivers came flying through our neighborhood at 50mph I know this because I pulled out behind him after dropping my children off at daycare and paced him in the town of Ridgely during the morning hours when children get on the bus!! I could only imagine their services being as wreckless and rushed as this driver was! Completely unprofessional.

I only use these guys when I have small issues with my piping system. They always do a good job. Although the last time I used their services I had to call them back after the problem came back. All in all they did a good job afterwards.

I had an old unit ac with some physical damage that needed to be replaced. I was planning an upcoming full scale renovation so I did not want to replace this unit now, only to have to get rid of it in 6 wks. The tech was able to get the unit working and stave off replacement, didn't argue with me about what I wanted to do and saved a wasted unit.

I registered on their website and set an appointment and even spoke with someone who was polite. However, they never showed up and despite emails and several calls have yet to respond. No professional courtesy or follow-up. Things happen but its not ok to treat customers this way.

James and his partner did a wonderful job diagnosing my leak problem and fixing it. Very courteous and professional. Definitely would recommend.

Very pleased with the professional, prompt and on-time service. Go to for HVAC and plumbing issues. On time and under budget.

Clear explanations during evaluation and sales. Went out of their way to provide a loaner AC unit during brutal summer heat before actual HVAC installation. Negative is I'm still waiting on follow up wrt small unfinished piece of work.

they missed their appointment with me and would not return my calls used them a few years ago to replace the ac and they seemed prompt and competent then not sure what happened

Great experience came buy on the same day when they were very busy due to extreme heat...always polite and knowledgeable. Plus Jimmy answers the phone makes it easy to explain problems to somone who work with ac/heat units