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    Fix-it 24/7 Plumbing, Heating, Air & Electric Reviews - 100

    4.2
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Cayce St aubin

    Furnace out. 4 degrees outside. I researched and troubleshoot the problem. Part is $250. Call this group as I need to work. Quoted me $1,900 for a furnace inducer motor and replacement. It's 5 screws and 5 min job. Easy fix. Told him that's outrageous price for a simple fix. The tech then goes to tell me that I can't buy part as a homeowner...they only will sell to contractors and that I'll have problems with my insurance company. All BS. This company tries to exploit people and situations.

    Ari Stockfish

    First of all, Greg was nice and got the work done well and quickly. I gave the company 4 stars because even though they came down from their original price I felt I paid a at least $100 more than I should.

    Royce Heck

    I am writing this review on behalf of a very close dear friend. Her and her husband are in their 80s with many health challenges. Her husband was recently hospitalized and finally able to return home after undergoing rehab. On New Years Eve, their heater went out. They frantically tried to see who could come out and repair. They contacted Fix-it at approximately 3:00 pm and a technician came to their home after 8:00 pm. The individual was polite and quoted a price. They had to contact Trane for a part and the unit was fixed by 12:30 am. Where the problems lies is in what they charged. I contacted a company I have used out of Parker for the last 15 years. All things were discussed including the part that was replaced and the fact that Trane had to provide part during non working hours. The price difference between the two companies is approximately $2000. This is a huge difference when you are 80 years old, health issues and medical cost, no heat and unaware there exist other options. While I appreciate the service they provide, taken advantage of individuals experiencing difficulties with such exorbitant cost is a little disheartening. Just want others to know there are other options and companies that can perform the same task outside of operating hours for emergencies but do not hike up their cost to this extreme.

    B M

    Absolutely great experience all the way around. Eric was our technician and we just can't say enough great things about him. Honest, courteous, above and beyond work and customer service. We discussed other services needed with other departments and we are definitely using this company for All of our future needs within their scope of practice. We don't usually give great reviews as we are very critical due to the past experiences with companies. Eric has restored our confidence and we look forward to working with him in the future if needed. I guess I should share that we were having an air conditioner issue. Fan not running on the air conditioner unit and the house not cooling. The unit is 17 years old and back up and running beautifully!

    Ash Summers

    Eric was awesome! He was very polite, thorough and friendly. Also reliable. He had to come back later in the day and kept his word. Pretty sure he even worked late to get to us the same day. We also were not pressured into getting a new system even though ours is definitely overdue at 26yrs old!
    This service was very affordable too. It was about $40 , granted it was a easy fix - changing the filter and cleaning the ac, but still most places like to charge $100+ just for coming out.
    I highly recommend giving this company a try to see for yourself.

    Debra Thompson-Frantz

    Our furnace blower engine was going out and was not heating our house properly. Since this was a very old furnace, we opted to have a new one installed. Ronald came out and worked hard to complete the installation in one day. He was polite, professional, and thorough. He also installed a new thermostat, and when he was finished he completely cleaned every area.

    George David

    This business was fantastic! They worked very professionally throughout the entire process and were quick to respond to any questions or concerns we had; when a part went missing and had to be ordered, they worked with the supplier in order for it to arrive on time for installation. They were also great at recommending different solutions for our situation, which helped us make better decisions.

    Kenny Earl

    Got very personable and conscientious technician who is very upfront and honest with me and explain the issues in my system and the various solutions and costs. He was able to find me good solution that reasonable prices which I really appreciate it.

    Sheri Bermudez

    Nicolas was very nice and took the time to explain the issues and what my options were. He answered many of my questions and that helped me feel comfortable with the decision we made. He was great!! Thanks!

    Beth Abeyta

    Josh Danielson did a great job installing our new faucet and fixing a few leaks along the way. He is knowledgeable, professional, and personable. I highly recommend him and Fix it 24/7.

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    Cleanliness
    4
    Comfort
    4
    Staff
    4
    Facilities
    4
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