Motili

Did a great job on my air conditioning recall...

The technician arrived at the exact time he said he would. The work was completed within 30 minutes. Would definitely use again.

Numerous emails stating the time a technician was coming to install drain pan.
Waited 3-1/2 hours before calling the 800 number only to be told they made on error that the repair was scheduled for 2 days after!
I guess it occur to let me know!

Albert Dillard is an amazing individual who took care of this situation for us professionally.

Everything was great. MOTILI kepted us updated until the repair was completed. the technician from Jewett Heating and Cooling were friendly, respectful, knowledgeable and completed the job in a timely manner. We also appreciated the fact that he called before he came. Thank-you for all who were involved in this recall.

Gene and Carol Miller

Extremely professional and knowledgeable. Excellent service and answered all questions. I would recommend to all.

The people who did the work were great. On time, very professional. Motili was awful. Scheduled online twice and no one came. I was told when I called that the scheduled times were "estimates". In the end I asked who could do the work locally and they gave me the company name. Then I made the appointment myself.

The guy that came out was real courteous and nice and made sure my unit was working before he left and it still working and they did a great job and making sure I had heat before they left

I had to ask assistant to put on a mask. He did not even bring one. I provided one for him. I suggest at least keeping some spare masks in the vehicle and depending on the client's comfort level, the professional can go back to the vehicle and get it. I met the professional and his assistant at the front door with my mask on. Also, everyone in the household had masks on upon the arrival of the professional. ALWAYS respect the client's comfortibility. COVID-19 concerns are REAL!! By the way, the work was done properly, professionally, and proficiency.

I had a very pleasant young man to do the maintenance, he was respectful and very polite. He checked the thermostat and did a very thorough job. 🎯