Search

Amenities

  • Wheelchair accessible entrance
  • Online estimates
  • Onsite services

Cooper Heating & Cooling Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Paul Johnson

We highly recommend Cooper for new HVAC installations. They helped us replace a 25+ year old furnace & AC in favor of a new high efficiency furnace, heat pump, and whole house fan.

Throughout the whole process, the Cooper team was very professional and skilled in their craft. Mick was great at going over our options. The trio of Dylan, Mike, and Tyler led a seamless install of the furnace and heat pump. Finally, Anthony went above and beyond getting our whole house fan installed in a very tight attic space. Thanks again for your help!

Mike Hood

Purchased A/C through Costco that was contracted to Cooper. No complaints, they were very fast, nice and super respectful when asking them to keep doors closed for the little kids. They got the job done way faster than expected, quality work that passed all inspections. House is nice and cool. They weren't pushy like other companies, and nobody offered me 50 dollars off my next purchase in order to buy a 5 star review...like the pink truck company did. Solid work, solid people that EARNED this review. Will be using them in the future for services

Harrison Woodson

I had Dustin, Brian and Jameson come install a new heat pump yesterday. What am incredible team. So nice, professional, thorough and patient. They worked on this heat pump setup for no less that 10 hours and knocked it out of the park. My house feels incredible and am deeply grateful for their hard work.

Highly recommend!

chris andronaco

EDIT: after a couple of weeks of back and forth Cooper fixed the installation issues and took care of a duct cleaning through one of their partners. This addressed our concerns and I'm changing my review accordingly. Thank you for helping fix the issues!

As part of a Costco AC install we are having issues with a return installed by Cooper.

We needed some ducting replaced for a section of return. That return was a single piece of metal. The version it was replaced with was multi-section which added 3 new junction spots. The install crew finished the work and left.

After that we continued with a remodel in the basement and later discovered that none of the junctions were sealed on the top. And I don't mean they weren't sealed with goop they weren't even connected to each other or the gap connectors they used, they were just left open. They also had not connected a return duct from upstairs to the new return line that they built. They just cut a hole and left it open.

This means we pulled lots of toxic dust from our remodel into our HVAC system due to the return being left wide open in several spots instead of being sealed. The crew had sealed the bottom of the return that we could actually see really well, so it feels like they felt we would never see the gaps they left in the top sections.

Now we are trying to get help to fix this and the qa person is about impossible to get a hold of, and we really need help. The duct needs to be reinstalled correctly, and then the whole system needs to be cleaned.

As of right now, it's been a week since we've found the issues. You cannot call the QA person directly, and the one time she called me I was in the middle of a meeting and was not willing to call me back 15 minutes later, resulting in another day of delays to my construction work in the basement.

Hoping someone reads this and escalates and helps after calling the main line for help 5 times with no progress this week.

Krzysztof Danielewicz

Cooper just wrapped up work replacing a furnace and installing an A/C system in my house, and every member of their team was excellent to work with. From the initial consult with Jim, I could tell they were experienced and precise in their work when he covered aspects of the systems other companies had totally missed, and their technicians were quick, effective, and explained everything to me along the way.

The pricing was very competitive compared to other quotes I got (with the same base system price as competitors, I got several thousand in Costco cash back/rebates and a Whole house fan included, which made choosing Cooper a no brainer). The employees made quick work of the system install and acted professionally the entire time. Can't recommend Cooper enough!

Willamina's Mother

Cooper installed a new Daikin heat pump / AC and furnace into my home. From start to finish they were super professional and responsive. I got several bids before I went with Cooper and the value for the money is fantastic. Riley did not try to over sell me. He really listened to what I was looking for. Their technicians did not take any shortcuts on the installation. Tony, the heat pump Whisperer, calibrated the heat pump to perfection. I love this company and I highly recommend them.

Karen Cooper

We were moving out of state and a day before the movers were scheduled to come our air conditioning went out. I called Cooper Heating and Cooling and they rearraigned there schedule on the spot to get a technician out to help. Shane and Perry came and were able to diagnosis things quickly and get us up and running. I highly recommend Cooper heating and cooling for fast, honest, professional work. Thanks Cooper for helping us out so quickly!

Tim Darnall

Cooper Heating did a good job installing a new furnace and A/C unit in my house. They had the right people there, electrical and HVAC to work towards getting my equipment installed efficiently. Couple of times they were making decisions about changes without consulting us. We caught it and talked it over. All in all, professionally done and done well.

Robert Erwin

Dustin and Jamison installed a Lennox air conditioning system purchased through Costco in our home.. These two were on time, very efficient and knowledgeable. They always explained what they doing and why and in a respectful manner. They thoroughly answered all our questions. They were always friendly but in a professional way. They also were great about picking up the area after they were done which many do not do. They were some of the best service men we have ever had and we give them the very highest of our recommendations.

Jeffrey Wright

We had a surprise outage of our heat pump very near a bout of hot weather. Cooper Heating & Cooling quickly dispatched staff to assess the trouble, formulate a plan to fix it, order the parts, and deliver the fix. Jacob, the service technician worked quickly and professionally, and took the time and care to explain the problem, how it would be resolved, and why we'd likely not hit this problem again in the future. He and Cooper made me confident that the work would be done, done quickly, and done right.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload