Our heater went out yesterday (Sunday) so we reached out to them via their text portal on the website. Within just a few minutes, we had a same day appt set! Very efficient with everything he tested for our heater to make sure it was just the one part we needed replacing. Would definitely recommend this company (and Kyle) to anyone!
Mr. Jaxson Harris came out to perform the annual checkup for the extended warranty on the system Franklin installed a couple years ago, and was very professional and personable during the process.
As usual, Franklin Air is second to none. Kyle came by to give my A/C unit its first charge after a winter installation of a complete HVAC system, and made sure all the adjustments were done exactly to specification. Now I have no worries for a cool house during summer. THANKS AGAIN FRANKLIN………..
Franklin and their Service Rep. Colton are fantastic to work with! I had an issue with my thermostat. Colton was very diligent investigating the problem and fixed it! Thank you for the wonderful service.
Jaxson Harris is very professional ,patient and careful. He did a wonderful job! I would love to use again and introduce to my clients and my friends!!
10/10 would recommend. Easy texting to get appointment set. Kyle was on time, gave me a 45 min heads up, explained everything to someone who knows nothing about HVAC issues, and had the problem diagnosed in minutes. He attempted to help me with a quick fix, and when that didn’t work, guided me to the next step with an estimate of repair costs. Kyle didn’t try to upsell or confuse me with a bunch of HVAC jargon, was friendly and professional. Would recommend Kyle to anyone and everyone, thank you!!!
Kyle was spectacular. Got the heat back up and running for me in no time. Will have no problems calling Franklin in the future and will recommend to anyone. Thanks for the excellent service!
Brittany Green
Our heater went out yesterday (Sunday) so we reached out to them via their text portal on the website. Within just a few minutes, we had a same day appt set! Very efficient with everything he tested for our heater to make sure it was just the one part we needed replacing. Would definitely recommend this company (and Kyle) to anyone!
Dale Henderson
Colton, was my service tech and he was the most knowledgeable tech I have ever had. Kudo's to him and Franklin should be very proud of his work.
Michael Davis
Mr. Jaxson Harris came out to perform the annual checkup for the extended warranty on the system Franklin installed a couple years ago, and was very professional and personable during the process.
Rick Engeler
As usual, Franklin Air is second to none. Kyle came by to give my A/C unit its first charge after a winter installation of a complete HVAC system, and made sure all the adjustments were done exactly to specification. Now I have no worries for a cool house during summer.
THANKS AGAIN FRANKLIN………..
Patrick Moriarity
Franklin and their Service Rep. Colton are fantastic to work with! I had an issue with my thermostat. Colton was very diligent investigating the problem and fixed it! Thank you for the wonderful service.
Lihua Clark
Jaxson Harris is very professional ,patient and careful. He did a wonderful job! I would love to use again and introduce to my clients and my friends!!
Laura Spies
Kyle was very thorough and knowledgeable. He was also very fair and honest. I will never use another company again!
Ryan Boyd
10/10 would recommend. Easy texting to get appointment set. Kyle was on time, gave me a 45 min heads up, explained everything to someone who knows nothing about HVAC issues, and had the problem diagnosed in minutes. He attempted to help me with a quick fix, and when that didn’t work, guided me to the next step with an estimate of repair costs. Kyle didn’t try to upsell or confuse me with a bunch of HVAC jargon, was friendly and professional. Would recommend Kyle to anyone and everyone, thank you!!!
Jimbo Russell
Kyle was spectacular. Got the heat back up and running for me in no time. Will have no problems calling Franklin in the future and will recommend to anyone. Thanks for the excellent service!
Jamie Reyes
Franklin is a great company. Best prices around. Thanks franklin for keeping us cool 😎